Sales Support Representative

NADIA Recruitment & Management Consultants; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

NADIA Recruitment & Management Consultants is seeking a Sales Support Representative for a multinational manufacturing client based in Jebel Ali, Dubai. The role focuses on handling client inquiries, coordinating technical requirements, and supporting proposals and CRM updates.

The ideal candidate has 5+ years in technology-related sales, strong MS Office/CRM skills, and a track record of collaboration across sales and after-sales teams. Travel within the region may be required.

Qualifications

• Bachelor's degree from an accredited university.
• Minimum of 5+ years of sales experience in a technology-related industry.
• Proficiency in MS Office, Teams, email, and CRM systems.
• Capability to grow into a Middle East sales role within 2–3 years.
• Marketing experience is a benefit.
• French speaking is an advantage.

Responsibilities

• Act as an initial point of contact for local and regional clients and coordinate requirements.
• Assist with quotes, tenders, and proposals; manage CRM updates and opportunities.
• Maintain knowledge of Special Vehicles products and market trends.
• Prepare presentation materials and ensure seamless information flow between sales and after-sales teams.
• Occasional travel to attend trade events or client meetings in the region.

Skills

Client Support

Sales Support

CRM Proficiency

MS Office

Teams & Collaboration

Proposal Writing

Education

Bachelor's degree

Tools

CRM Systems

MS Office

Microsoft Teams

Job description

Job Summary

Our client, a multinational manufacturing company based in Jebel Ali Dubai is looking for a Sales Support Representative.

Key Responsibilities

• Client & Sales Support: Act as an initial point of contact for local and regional clients, capturing and organizing technical requirements to enable handoff to the appropriate team members. Respond to urgent client requests and ensure timely coordination across internal stakeholders.
• Proposal Development & Opportunity Tracking: Assist with preparing quotes, compile tenders and proposals, managing CRM updates, and monitoring opportunity progress. Review solicitations and RFQs to support early-stage qualification.
• Product Familiarity & Research: Maintain working knowledge of Special Vehicles products to aid in internal alignment and customer communication. Support research on market trends and competitive activity.
• Communication & Coordination: Help prepare presentation materials and contribute to a seamless client experience by ensuring information flow between sales and after sales teams.
• Occasional Travel: May be required to attend trade events, customer meetings, or team sessions in the region.

Requirements

• Bachelor's degree from an accredited university or college.
• Minimum of 5+ years of sales experience in a technology-related industry.
• Proficiency in the use of MS Office, Teams, email, and CRM systems for daily communication and collaboration.
• The candidate should have the capabilities to grow into a sales role for the Middle East territory within the next 2 - 3 years.
• Marketing experience is a benefit.
• French speaking is an advantage.