Sales Support & Proposals Specialist

Westin Hotels & Resorts; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

Westin Hotels & Resorts in Dubai Marina is seeking a Front Desk/Sales & Marketing support role to handle daily office tasks, prepare proposals, contracts, and banquet event orders. You will answer guest questions about facilities, and communicate with clients by phone and email to respond to inquiries.

The role emphasizes maintaining brand standards, confidentiality, and professional appearance, with duties including data entry, documentation, and supporting the sales team to maximize revenue.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying).
• Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders).
• Promote awareness of brand image internally and externally.
• Gather materials and assemble information packages (e.g., brochures, promotional materials).
• Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events).
• Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.

Education

High school diploma or G.E.D. equivalent

Job description

Westin Hotels & Resorts in Dubai Marina is seeking a Front Desk/Sales & Marketing support role to handle daily office tasks, prepare proposals, contracts, and banquet event orders. You will answer guest questions about facilities, and communicate with clients by phone and email to respond to inquiries.

The role emphasizes maintaining brand standards, confidentiality, and professional appearance, with duties including data entry, documentation, and supporting the sales team to maximize revenue.