Sales Support & Data Insights Coordinator

Tanqeeb; Abu Dhabi; On-site; AED 120,000 - 180,000; Full time

Job summary

Tanqeeb is seeking a Sales Support Officer to empower the sales team with precise administrative support, quotes, and seamless customer interactions. You will manage sales data, prepare documents, and assist with CRM workflows to drive efficiency.

The role emphasizes data analysis, reporting, and collaboration across sales, marketing, and other departments to maintain accurate MIS records and support targets in Abu Dhabi.

Qualifications

• Proven experience in sales support and coordination.
• Ability to analyze sales data and metrics to inform decisions.
• Experience with contracts, proposals, and sales reports.
• Strong communication and customer service skills.

Responsibilities

• Sales Support: Provide essential administrative support to the sales team, including handling inquiries, preparing quotes, and assisting with sales presentations.
• Sales Data Management: Accurately maintain customer and sales data in the banking system to ensure reliable and up-to-date information for analysis and decision-making.
• Sales Documentation: Prepare and maintain sales-related documentation, such as contracts, proposals, and reports.
• Lead Management: Assist in lead generation or tracking or follow-up to facilitate the sales team's efforts in converting leads into opportunities where applicable (CRM systems).
• Sales Reporting: Prepare regular sales reports, analysing key metrics and providing insights to support sales forecasting and planning.
• Customer Interaction: Interact with customers professionally and courteously, addressing their inquiries and ensuring a positive customer experience.
• Sales Pipeline Tracking: Monitor and update the progress of sales opportunities in the sales pipeline, providing status updates to the sales team.
• Sales Team Collaboration: Collaborate effectively with the sales team, marketing, agencies and other departments to ensure seamless communication and coordination.
• Sales Training Support: Provide support during sales training sessions, ensuring materials are prepared and logistics are arranged.
• Continuous Improvement: Continuously seek opportunities to improve processes, enhance efficiency, and contribute to the overall success of the sales department.

Skills

Sales Support

Data Analysis

Sales Documentation

Communication Skills

Lead Management

Time Management

Customer Service

Sales Reporting

Collaboration

Continuous Learning

Tools

CRM

MIS

Job description

Tanqeeb is seeking a Sales Support Officer to empower the sales team with precise administrative support, quotes, and seamless customer interactions. You will manage sales data, prepare documents, and assist with CRM workflows to drive efficiency.

The role emphasizes data analysis, reporting, and collaboration across sales, marketing, and other departments to maintain accurate MIS records and support targets in Abu Dhabi.