Sales & Operations Manager (Fire Fighting Projects).

NAFFCO FZCO; Dubai; On-site; AED 335,000 - 580,000; Full time

Job summary

NAFFCO FZCO in Dubai seeks an experienced Sales and Operations Manager to lead the sales and delivery of fire fighting and protection projects. You will develop business, manage clients, prepare proposals and coordinate projects from enquiry to completion, ensuring compliance with designs, standards, budgets, schedules and quality requirements.

Your role involves coordinating with consultants, contractors, and stakeholders, reviewing enquiries and tenders, and driving profitable project

Qualifications

• Bachelor’s degree or diploma in a related field.
• Relevant experience in sales, operations, or business development in fire protection.
• Proven experience in fire protection project sales and operations.
• Knowledge of fire protection equipment and standards.

Responsibilities

• Develop sales strategies for fire protection systems and related works.
• Identify opportunities with consultants, contractors, developers, and government entities.
• Prepare technical and commercial proposals, quotations, and budgets.
• Coordinate with design, estimation, procurement, engineering and project teams.
• Lead negotiations and support contract award and project mobilisation.
• Manage projects through planning, procurement, installation, testing, commissioning and handover.
• Monitor progress, budgets, resources, procurement and commercial performance.
• Coordinate testing, commissioning, approvals, demonstrations and handover.
• Maintain records: as-built drawings, certificates, manuals and warranties.

Skills

Sales leadership

Operations management

Client management

Tendering & proposals

Negotiation

Project coordination

Leadership

Communication

Organisational skills

Microsoft Office

Education

Bachelor’s degree or technical qualification in Mechanical, Fire, Civil Engineering, Business Administration

Tools

CRM

ERP

Estimating software

Job description

We are seeking an experienced strong Sales and Operations Manager strong to lead sales and delivery of fire fighting and fire protection projects The role will develop business manage clients prepare proposals and coordinate projects from enquiry to completion ensuring compliance with designs standards budgets schedules and quality requirements

Key Responsibilities

Develop sales strategies for strong fire fighting systems fire protection solutions and related works strong Identify and pursue opportunities with consultants contractors developers facility owners government entities and other stakeholders Maintain relationships with clients consultants suppliers subcontractors and project partners Review enquiries tenders drawings specifications equipment schedules quantities and scopes Prepare technical and commercial proposals quotations tenders budgets and estimates Coordinate with design estimation procurement engineering and project teams on submissions Present solutions technical proposals value engineering options and commercial terms Lead negotiations and support contract award and project mobilisation Manage awarded projects through planning procurement installation testing commissioning and handover Coordinate fire pumps sprinklers hose reels wet and dry risers hydrants tanks standpipes suppression systems and related equipment Monitor progress budgets resources procurement and commercial performance Coordinate with other disciplines to prevent clashes and maintain schedules Review shop drawings hydraulic calculations submittals method statements test plans and technical documents Ensure installations comply with approved drawings specifications manufacturer requirements fire codes and international standards Resolve technical commercial and site issues with project stakeholders Attend client tender progress coordination inspection and site meetings Coordinate testing commissioning approvals demonstrations and handover Monitor variations claims orders subcontractor performance payments and profitability Manage risks and implement actions to address delays and cost impacts Support close-out of snags non-conformances queries defects and commercial matters Maintain contracts orders inspections certificates approvals as-built drawings manuals warranties and handover records Prepare sales operations progress revenue forecast and management reports Support quality health and safety environmental document control and company requirements Lead and coordinate sales estimation engineering and project delivery personnel Improve sales efficiency customer satisfaction delivery and profitability

Qualifications and Experience

• Bachelor’s degree, higher diploma, or technical qualification in Mechanical, Fire, Civil Engineering, Business Administration, or a related field.
• Relevant experience in sales, operations, project management, or business development within fire protection, fire fighting, MEP, or building services.
• Proven experience in fire fighting and fire protection project sales and operations.
• Knowledge of fire pumps, sprinklers, hydrants, hose reels, risers, tanks, suppression systems, and related equipment.
• Understanding of tendering, estimation, contracts, procurement, installation, testing, commissioning, and handover.
• Knowledge of fire codes, standards, authority requirements, manufacturer specifications, and health and safety regulations.
• Ability to interpret drawings, hydraulic calculations, specifications, quantities, contracts, and schedules.
• Ability to generate sales, manage pipelines, negotiate terms, and meet revenue and profit targets.
• Experience managing clients, consultants, contractors, suppliers, and multidisciplinary teams.
• Proficiency in Microsoft Office applications and estimating, CRM, ERP, or project management systems.
• Strong commercial, leadership, communication, negotiation, problem-solving, and organisational skills.
• Ability to manage multiple priorities, meet deadlines, and work independently.
• Strong accuracy, accountability, customer focus, and attention to detail.
• Excellent written and spoken English communication skills.