Sales Operations & Business Development Specialist

Edge Group; Abu Dhabi; On-site; AED 180,000 - 280,000; Full time

Job summary

EDGE Group in Abu Dhabi seeks a Sales Operations & Business Development Specialist to support the Sales org with pipeline management, opportunity coordination, forecasting, proposal support and commercial reporting.

Responsibilities include maintaining CRM, tracking leads through closure, coordinating RFI/RFP/quotations across teams, and preparing dashboards for management. 5+ years in relevant roles and a strong analytics mindset are preferred.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Finance, Economics, Engineering, Supply Chain Management, International Business or related discipline.
• 3–5 years of relevant experience in Sales Operations, Business Development Operations, Commercial Operations, Sales Support, Account Management Support or Bid/Proposal Management.
• Strong understanding of sales pipelines, CRM, forecasting and commercial reporting.
• Experience with Excel, Power BI, SAP, Salesforce or similar CRM/ERP and reporting tools is desirable.

Responsibilities

• Manage and maintain the sales pipeline, CRM and opportunity database, ensuring data is accurate and up to date.
• Track opportunities from lead identification and qualification through proposal, negotiation, award and closure.
• Support the qualification and prioritization of new sales leads and opportunities.
• Coordinate RFI, RFQ, RFP, quotation and proposal activities across Commercial, Finance, Legal, Procurement, Technical and Program teams.
• Support monthly, quarterly and annual sales forecasting and order intake reporting.
• Prepare management dashboards and reports covering pipeline value, forecast, opportunity stages, win/loss performance, proposal status and upcoming awards.
• Identify pipeline gaps, stalled opportunities, overdue actions and potential commercial risks and escalate them to management.
• Support Business Development Managers with customer meetings, opportunity summaries, presentations and follow-up activities.
• Coordinate the internal handover of awarded opportunities to Programs, Projects, Operations or Contract Management.
• Ensure sales activities comply with internal governance, approval and documentation requirements.

Skills

Sales pipeline management

CRM coordination

Analytical ability

Stakeholder management

Attention to detail

Education

Bachelor's degree (Business Administration/Marketing/Finance/Economics/Engineering/Supply Chain International Business)

Tools

Excel

Power BI

SAP

Salesforce

CRM/ERP tools

Job description

EDGE Group in Abu Dhabi seeks a Sales Operations & Business Development Specialist to support the Sales org with pipeline management, opportunity coordination, forecasting, proposal support and commercial reporting.

Responsibilities include maintaining CRM, tracking leads through closure, coordinating RFI/RFP/quotations across teams, and preparing dashboards for management. 5+ years in relevant roles and a strong analytics mindset are preferred.