Account Specialist

Edge Group; Abu Dhabi; On-site; AED 180,000 - 280,000; Full time

Job summary

EDGE Group in Abu Dhabi seeks a Sales Operations & Business Development Specialist to support the Sales org with pipeline management, opportunity coordination, forecasting, proposal support and commercial reporting.

Responsibilities include maintaining CRM, tracking leads through closure, coordinating RFI/RFP/quotations across teams, and preparing dashboards for management. 5+ years in relevant roles and a strong analytics mindset are preferred.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Finance, Economics, Engineering, Supply Chain Management, International Business or related discipline.
• 3–5 years of relevant experience in Sales Operations, Business Development Operations, Commercial Operations, Sales Support, Account Management Support or Bid/Proposal Management.
• Strong understanding of sales pipelines, CRM, forecasting and commercial reporting.
• Experience with Excel, Power BI, SAP, Salesforce or similar CRM/ERP and reporting tools is desirable.

Responsibilities

• Manage and maintain the sales pipeline, CRM and opportunity database, ensuring data is accurate and up to date.
• Track opportunities from lead identification and qualification through proposal, negotiation, award and closure.
• Support the qualification and prioritization of new sales leads and opportunities.
• Coordinate RFI, RFQ, RFP, quotation and proposal activities across Commercial, Finance, Legal, Procurement, Technical and Program teams.
• Support monthly, quarterly and annual sales forecasting and order intake reporting.
• Prepare management dashboards and reports covering pipeline value, forecast, opportunity stages, win/loss performance, proposal status and upcoming awards.
• Identify pipeline gaps, stalled opportunities, overdue actions and potential commercial risks and escalate them to management.
• Support Business Development Managers with customer meetings, opportunity summaries, presentations and follow-up activities.
• Coordinate the internal handover of awarded opportunities to Programs, Projects, Operations or Contract Management.
• Ensure sales activities comply with internal governance, approval and documentation requirements.

Skills

Sales pipeline management

CRM coordination

Analytical ability

Stakeholder management

Attention to detail

Education

Bachelor's degree (Business Administration/Marketing/Finance/Economics/Engineering/Supply Chain International Business)

Tools

Excel

Power BI

SAP

Salesforce

CRM/ERP tools

Job description

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At EDGE bold ideas are engineered into technologies that protect, improve and save lives.

Headquartered in the United Arab Emirates, EDGE is a leading advanced technology group working at the forefront of defence and emerging technologies. Spanning more than 35 specialised companies and multiple centres of excellence, we are purpose-built to move fast. Free from heavy legacy processes, we give our people the autonomy, accountability, and agility to bring breakthrough technologies from concept to reality.

Based in Abu Dhabi, a globally connected hub at the crossroads of Europe, Asia, Africa, and the Middle East, EDGE is home to a truly multicultural community where bold ideas thrive, and the future is shaped.

Together, we are shaping the future.

ABOUT THE ROLE

EDGE is looking for aSales Operations & Business Development Specialist to support our Business Development and Sales organization through effective pipeline management, opportunity coordination, sales forecasting, proposal support, and commercial reporting.

RESPONSIBILITIES

Manage and maintain the sales pipeline, CRM and opportunity database, ensuring data is accurate and up to date.

Track opportunities from lead identification and qualification through proposal, negotiation, award and closure.

Support the qualification and prioritization of new sales leads and opportunities.

Coordinate RFI, RFQ, RFP, quotation and proposal activities across Commercial, Finance, Legal, Procurement, Technical and Program teams.

Support monthly, quarterly and annual sales forecasting and order intake reporting.

Prepare management dashboards and reports covering pipeline value, forecast, opportunity stages, win/loss performance, proposal status and upcoming awards.

Identify pipeline gaps, stalled opportunities, overdue actions and potential commercial risks and escalate them to management.

Support Business Development Managers with customer meetings, opportunity summaries, presentations and follow-up activities.

Coordinate the internal handover of awarded opportunities to Programs, Projects, Operations or Contract Management.

Ensure sales activities comply with internal governance, approval and documentation requirements.

BASIC QUALIFICATIONS

Bachelor’s degree in Business Administration, Marketing, Finance, Economics, Engineering, Supply Chain Management, International Business or a related discipline.

3–5 years of relevant experience in Sales Operations, Business Development Operations, Commercial Operations, Sales Support, Account Management Support or Bid/Proposal Management.

Strong understanding of sales pipelines, CRM, forecasting and commercial reporting.

Experience with Excel, Power BI, SAP, Salesforce or similar CRM/ERP and reporting tools is desirable.

Strong analytical, organizational and stakeholder-management skills.

Excellent attention to detail with the ability to manage multiple priorities and deadlines.

Experience in defense, aerospace, security, technology, engineering or complex B2B environments is highly desirable.

5+ years of relevant experience would be preferred.

WHY CHOOSE EDGE

Launched in November 2019, the UAE's EDGE is one of the world's leading advanced technology groups, established to develop agile, bold and disruptive solutions for defence and beyond, and to be a catalyst for change and transformation. It is dedicated to bringing breakthrough innovations, products, and services to market with greater speed and efficiency, to position the UAE as a leading global hub for future industries, and to creating clear paths within the sector for the next generation of highly skilled talent to thrive.

At EDGE, the real investment goes beyond compensation. Through our dedicated learning academy and digital learning platforms, employees have access to extensive opportunities to develop new skills, deepen their expertise, and advance their careers. Combined with the freedom to innovate, strong career support, and the opportunity to collaborate with world-class talent from across the globe, EDGE is a place where you can continue to grow, keep learning, and turn ambitious ideas into meaningful outcomes.

Working at EDGE also comes with a package that genuinely reflects how much we value our people. Salaries are highly competitive and tax-free and, depending on your role and seniority, benefits can include family visas, annual flight tickets, medical insurance for you and your dependents, and education allowances for your children.

CANDIDATE PRIVACY & EQUAL OPPORTUNITY STATEMENT

If you feel your skills, experience and potential are a strong match for a role, we encourage you to apply even if you don’t meet every requirement. We are genuinely interested in what you can bring to EDGE.

Any information you share as part of your EDGE candidate profile or job application will be handled in accordance with applicable data protection and privacy regulations.

EDGE is an equal opportunity employer committed to building a diverse, inclusive, and high-performing workforce. We believe every individual deserves to be treated with fairness, respect and dignity, and our employment decisions reflect that. We do not discriminate based on race, colour, nationality, ethnicity, religion, gender, marital status, age, disability, pregnancy or parental status, or any other characteristic protected by applicable law.

As a global organisation, effective collaboration across international teams is central to how we work, so English proficiency is required for all roles unless otherwise stated in the job posting.

Please note that EDGE does not accept unsolicited resumes from recruitment agencies. Any resumes in the absence of a formally executed agreement in place will be deemed the property of EDGE, and no placement fees or compensation will be payable in respect of such submissions.