Sales Operations Assistant / Sales Operations Administrator / Sales Support Officer

Mr.Biyolog; Abu Dhabi; Hybrid; AED 55,000 - 83,000; Part time

Job summary

Mr.Biyolog is seeking a part-time Sales Operations Assistant in Abu Dhabi, offering hybrid work with on-site and some work-from-home flexibility. You will support the sales team with day-to-day admin tasks, keep accurate sales records, and prepare quotations and invoices to ensure smooth order processing.

You will coordinate with customers and internal teams, keep CRM updated, follow up on leads, orders, and payments, and help generate basic reports.

Qualifications

• Customer Service and Customer Experience skills to handle inquiries, resolve issues, and support a positive, professional client journey.
• Strong Communication skills (written and verbal) to interact clearly with customers, colleagues, and partners.
• Basic Sales skills to support lead follow-up, quotation preparation, and coordination of sales activities.
• Invoicing skills, including attention to detail and accuracy in billing, documentation, and record-keeping.
• Good organizational and time-management abilities to manage multiple tasks, deadlines, and priorities.
• Comfort using MS Office tools and basic business software; experience with CRM systems is an advantage.
• Ability to work collaboratively in a hybrid environment, with reliability, integrity, and proactive problem-solving.
• Relevant diploma or bachelor’s degree in Business, Administration, or a related field is preferred; previous experience in sales support or operations is an asset.

Responsibilities

• Handle day-to-day administrative tasks and maintain accurate sales records.
• Prepare quotations and invoices.
• Coordinate with customers and internal teams; update CRM or sales tracking systems.
• Ensure timely follow-up on leads, orders, and payments.
• Prepare basic sales reports and organize documentation.
• Support contract and invoice processing.
• Contribute to improving customer experience through professional communication.
• Collaborate with sales and operations colleagues to ensure smooth processes and reliable support for business growth.

Skills

Customer Service

Communication

Basic Sales

Invoicing

Organization

MS Office

CRM experience

Hybrid work adaptability

Education

Diploma or Bachelor’s degree in Business/Administration

Tools

MS Office

CRM systems

Job description

Role Description This part-time hybrid role is based in Abu Dhabi Emirate, United Arab Emirates, with a mix of on-site work and some work-from-home flexibility. The Sales Operations Assistant / Sales Operations Administrator / Sales Support Officer supports the sales team by handling day-to-day administrative tasks, maintaining accurate sales records, and preparing quotations and invoices. Responsibilities include coordinating with customers and internal teams, updating CRM or sales tracking systems, and ensuring timely follow-up on leads, orders, and payments. The role also involves preparing basic sales reports, organizing documentation, supporting contract and invoice processing, and helping improve customer experience through efficient and professional communication. The position requires close collaboration with sales and operations colleagues to ensure smooth processes and reliable support for business growth.

Qualifications

• Customer Service and Customer Experience skills to handle inquiries, resolve issues, and support a positive, professional client journey.
• Strong Communication skills (written and verbal) to interact clearly with customers, colleagues, and partners.
• Basic Sales skills to support lead follow-up, quotation preparation, and coordination of sales activities.
• Invoicing skills, including attention to detail and accuracy in billing, documentation, and record-keeping.
• Good organizational and time-management abilities to manage multiple tasks, deadlines, and priorities.
• Comfort using MS Office tools and basic business software; experience with CRM systems is an advantage.
• Ability to work collaboratively in a hybrid environment, with reliability, integrity, and proactive problem-solving.
• Relevant diploma or bachelor’s degree in Business, Administration, or a related field is preferred; previous experience in sales support or operations is an asset.