Sales & Marketing Officer

Swedsu Immigration; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

Swedsu Immigration seeks a proactive Sales Officer to generate leads, conduct client consultations, and manage inquiries from social media. You will guide clients through our immigration services and maintain accurate records.

You will build relationships, meet sales targets, and coordinate with the operations team to ensure smooth onboarding. Fluency in Arabic and English, plus CRM and MS Office skills, are essential.

Qualifications

• Arabic fluency in speaking and writing is required.
• Bachelor’s degree in Business Administration, Marketing, Communications, or related field is required.
• Strong command of English, both written and spoken, is required.
• 1–3 years of experience in sales, business development, client advisory, customer service, or a related role.
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in Microsoft Office, CRM systems, and social media platforms.
• Excellent organizational and time-management skills.
• Ability to work independently, manage multiple client inquiries, and achieve sales targets.

Responsibilities

• Generate and qualify leads through referrals, networking, social media, and other marketing channels.
• Contact prospective clients and conduct consultations to understand objectives and requirements.
• Present and explain the company’s services, processes, requirements, and timelines.
• Follow up with prospects and maintain regular communication to convert leads into clients.
• Achieve assigned sales targets and business development objectives.
• Manage inquiries received through social media platforms, email, and other digital channels.
• Assist in creating and posting content to promote the company’s services.
• Support digital marketing campaigns to increase brand awareness and lead generation.
• Monitor and respond to online inquiries in a professional and timely manner.
• Build and maintain strong relationships with prospective and existing clients.
• Maintain accurate records of prospects, clients, and activities in the CRM system.
• Coordinate meetings, consultations, and follow-up activities.
• Provide excellent customer service and ensure a positive client experience.
• Assist clients in preparing and submitting required documents.
• Ensure client files and records are complete, accurate, and properly maintained.
• Coordinate with operations department to facilitate service delivery and client onboarding.
• Prepare reports, update databases, and maintain organized documentation.

Skills

Arabic fluency

English fluency

Communication skills

Negotiation skills

Interpersonal skills

Time management

Organizational skills

Independent work

Lead generation

Sales targeting

Education

Bachelor’s degree in Business Administration, Marketing, Communications, or related field

Tools

Microsoft Office

CRM systems

Job description

*PLEASE READ THE JOB REQUIREMENTS CAREFULLY BEFORE YOU APPLY*

Job Summary

The Sales Officer/Sales Specialist is responsible for generating leads, conducting client consultations, managing social media inquiries, and supporting the documentation process. The role focuses on building strong client relationships, understanding client needs, presenting suitable solutions, and guiding clients throughout the service process.

Key Responsibilities

Sales & Client Consultation

• Generate and qualify leads through referrals, networking, social media, and other marketing channels.
• Contact prospective clients and conduct consultations to understand their objectives and requirements.
• Present and explain the company’s services, processes, requirements, and timelines.
• Follow up with prospects and maintain regular communication to convert leads into clients.
• Achieve assigned sales targets and business development objectives.

Social Media & Lead Generation

• Manage inquiries received through social media platforms, email, and other digital channels.
• Assist in creating and posting content to promote the company’s services.
• Support digital marketing campaigns to increase brand awareness and lead generation.
• Monitor and respond to online inquiries in a professional and timely manner.

Client Relationship Management

• Build and maintain strong relationships with prospective and existing clients.
• Maintain accurate records of prospects, clients, and activities in the CRM system.
• Coordinate meetings, consultations, and follow-up activities.
• Provide excellent customer service and ensure a positive client experience.

Documentation & Administrative Support

• Assist clients in preparing and submitting required documents.
• Ensure client files and records are complete, accurate, and properly maintained.
• Coordinate with operations department to facilitate service delivery and client onboarding.
• Prepare reports, update databases, and maintain organized documentation.

Qualifications & Requirements

• Arabic speaker is a must - fluency in spoken and written Arabic is required.
• Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
• Good command of English, both written and spoken, is required.
• 1-3 years of experience in sales, business development, client advisory, customer service, or a related role.
• Strong communication, negotiation, and interpersonal skills.
• Proficiency in Microsoft Office, CRM systems, and social media platforms.
• Excellent organizational and time-management skills.
• Ability to work independently, manage multiple client inquiries, and achieve sales targets.