Sales Manager - Groups & Events

Kempinski Hotels SA; Dubai; On-site; AED 120,000 - 210,000; Full time

Job summary

Kempinski Hotels SA in Dubai is seeking a Sales Manager - Groups & Events to drive revenue by optimising group and events business for the hotel.

You will manage key accounts, prospect new clients, conduct site inspections, and collaborate with other departments to maximise performance and guest satisfaction.

The role requires a minimum of 2 years in sales within luxury hotels, strong IT skills, and fluent English; local language skills are a plus.

Qualifications

• University graduate with hotel sales experience preferred.
• 2 years in a sales role, preferably in a 4/5 star hotel.
• Strong IT skills and knowledge of Opera PMS.
• Excellent English, written and spoken; local language helpful.

Responsibilities

• Key account management and revenue maximization in assigned markets.
• Prospect new accounts and develop new business opportunities.
• Conduct site inspections for prospective clients and negotiate contracts.
• Follow up on tentative bookings; maintain relationships with government and corporate segments.
• Attend trade shows, sales events, and workshops in the assigned markets.

Skills

Key account management

Sales strategy

Multinational environment

English (written & spoken)

MS Office

Education

University degree

Tools

Opera Fidelio

Microsoft Office

Job description

Sales Manager - Groups & Events

Department: Sales & Marketing

Employment Type: Permanent - Full Time

Location: United Arab Emirates - Dubai

Description

Responsible for achieving hotel targets by optimising revenues through an assigned account base, as well as prospecting new clients in assigned markets. Assigned markets may change according to hotel needs. The key measurement of performance will be performance versus the Revenue goals.

Key Responsibilities

• Responsible for key account management on an assigned account base or geographic area, ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set.
• Responsible for prospecting new accounts.
• Responsible for all accounts of assigned geographical markets, which may include, but not be exclusively limited to Government Segment.
• Conduct site inspections.
• Follow up of tentative bookings in the assigned markets.
• Detailed knowledge of competitor set.
• Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel.
• Responsible for timely contracting from the client base responsible for.
• SMART contracting to ensure optimum yielding during annual rate negotiations.
• Attend trade shows, sales blitz, workshops, etc. in the assigned markets.
• Assist the Director of Sales / Commercial Director in defining an annual sales action plan and execute set actions accordingly.
• Assist the Director of Sales / Commercial Director with the preparation of the annual budget by providing statistics and forecasts of account productions.
• Execute sales actions within set cost budget structure.
• Document all sales actions in SFA (S&C).
• Update OPERA contact database at all times.
• Cross sell other Kempinski Hotels.

Skills, Knowledge and Expertise

• University graduate, Hotel Apprenticeship,Higher College Education.
• Two (2) years experience in a Sales position, preferably in a 4/5 star hotel.
• Computer literacy adapted to the field of Sales:
• Strong computer skills, including Microsoft Office, (Excel/PowerPoint/Word)
• Micros Fidelio Opera and Sales & Catering
• Ability to work and communicate in a multinational environment:
• Local language – excellent oral and written skills (as applicable)
• English – excellent oral and written skills
• Additional language - beneficial

About Kempinksi

Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.

Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.

For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.

In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.