Sales Manager - Automotive Showroom

AlFuttaim; Sharjah; Vor Ort; AED 260.000 - 460.000; Vollzeit

Zusammenfassung

Al-Futtaim Automotive is hiring a Sales Manager in Sharjah, UAE to lead showroom sales, customer satisfaction, and branch operations. You will drive unit sales and gross margins while managing a sales team, stock controls, and cash handling in a on-site setting.

The role requires a minimum of 9 years in direct automotive sales, with at least 3 years in a managerial position, strong leadership, and strategic sales planning capabilities to maintain high customer experience and branch performance.

Qualifikationen

• Graduate qualification in any discipline is required.
• MBA preferred for higher leadership potential.
• Minimum 9 years of direct selling experience in consumer durables, primarily automotive.
• At least 3 years of managerial experience and proven leadership.

Aufgaben

• Lead showroom sales performance, customer satisfaction, and branch operations.
• Achieve or exceed unit sales targets and gross margin goals.
• Manage sales team, vehicle stock, cash handling, and receivables with discipline.
• Represent the company in the Emirate while upholding standards.
• Guide and coach sales executives to improve selling techniques and customer care.
• Ensure adherence to sales systems and performance metrics.

Kenntnisse

Automotive sales management

Showroom operations

Sales team leadership

Unit sales management

Gross margin management

Automotive retail sales

Customer relationship management

Customer care

Sales prospecting

Trade-in sales processes

F and I product sales

Credit control

Cash and receivables management

Vehicle stock control

Competitor analysis

Strategic sales planning

Staff coaching and development

Complaint resolution

Performance management

Automotive product knowledge

Ausbildung

Graduate qualification in any discipline

MBA is preferred

Jobbeschreibung

Job Snapshot

Role: Sales Manager Location: Sharjah, UAE Industry: Automotive Function: Sales Management Experience: Minimum 9 years, including at least 3 years in a managerial position Job Type: Full Time Work Arrangement: On-site

Position Overview

Al-Futtaim Automotive is hiring a Sales Manager in Sharjah, UAE within the Automotive industry to lead showroom sales performance, customer satisfaction, and branch operations. The role is accountable for achieving or exceeding unit sales and gross margin targets, managing the sales team, maintaining vehicle stock controls, and ensuring disciplined handling of cash and receivables. The position also carries responsibility for representing the company in the Emirate while maintaining established corporate, operational, and safety standards.

Job Details

Country: UAE City: Sharjah Industry: Automotive Function: Sales Management Salary: Not disclosed Gender: No Preference Candidate Nationality: Not specified Job Type: Full Time Work Arrangement: On-site

Role Context

The Sales Manager provides commercial and operational leadership for the automotive showroom, ensuring the branch performs against sales, profitability, customer satisfaction, and operational objectives. The position requires hands‑on management of the sales team alongside disciplined oversight of customer engagement, financial controls, vehicle inventory, facilities, and branch standards. Effective leadership is essential to turn sales opportunities into sustainable business while maintaining the expected customer experience.

Sales and Commercial Performance

• Achieve or exceed budgeted unit sales targets for the branch.
• Deliver required gross margin performance.
• Maintain established sales standards across the location.
• Ensure adherence to the company 's sales and prospecting systems.
• Monitor the number and quality of prospects logged.
• Support achievement of targets related to trade-ins and F and I products.
• Review branch performance and take appropriate action where results fall below expectations.
• Maintain a strong focus on profitable sales and sustainable business growth.

Customer Satisfaction

Customer experience is a core measure of branch performance. The Sales Manager will ensure the sales function works toward established CSV objectives while maintaining service standards that encourage customer satisfaction and repeat business. Customer concerns and complaints must be addressed promptly through appropriate corrective action, with continued attention to strengthening customer and associate engagement.

Sales Team Leadership

• Guide and motivate location staff.
• Manage team performance against established objectives.
• Lead sales executives in applying effective selling techniques.
• Coach team members on customer care practices.
• Identify individual and team development requirements.
• Communicate training needs to management so appropriate development can be arranged.
• Maintain accountability for employee engagement scores.
• Support achievement of the required human sigma level for the branch.

Cash, Receivables and Credit Control

Ensure company procedures are followed when handling cash and accounts receivable. The Sales Manager is responsible for implementing applicable credit control policies, protecting company funds, supporting cash security, and minimizing exposure to bad debts through disciplined financial management.

Vehicle Stock Control

• Control new vehicle stock assigned to the location.
• Maintain appropriate stock security.
• Monitor vehicle availability against branch requirements.
• Ensure established procedures for stock management are followed.
• Support sales performance through effective oversight of available inventory.

Showroom Operations

Maintain smooth and efficient showroom operations while protecting the company 's corporate standards and image. The role includes ensuring appropriate upkeep of branch premises and assets, maintaining required safety standards, and resolving operational issues that could affect customers, employees, or business performance.

Required Skills

• Automotive sales management.
• Showroom operations.
• Sales team leadership.
• Unit sales management.
• Gross margin management.
• Automotive retail sales.
• Customer relationship management.
• Customer care.
• Sales prospecting.
• Trade-in sales processes.
• F and I product sales.
• Credit control.
• Cash and receivables management.
• Vehicle stock control.
• Competitor analysis.
• Strategic sales planning.
• Staff coaching and development.
• Complaint resolution.
• Performance management.
• Automotive product knowledge.

Qualifications and Experience

• Graduate qualification in any discipline.
• MBA is preferred.
• Minimum 9 years of direct selling experience in consumer durables, primarily within the automotive industry.
• At least 3 years of experience in a managerial position.
• Proven selling, marketing, and customer care capabilities.
• Ability to lead and manage a team of sales executives.
• Understanding of modern automotive vehicle construction and features.
• Ability to coach sales executives on selling techniques.
• Ability to develop team capabilities in customer care.
• Strong leadership and relationship management skills.
• Analytical ability for competitor assessment and sales planning.

About Al-Futtaim Automotive

Al-Futtaim Automotive operates across eight countries in the Middle East, Asia, and North Africa with a portfolio of more than 25 international brands. Its mobility activities cover passenger vehicles, commercial vehicles, industrial equipment, integrated logistics, leasing, aftersales, and financial services. The business employs more than 9000 colleagues and continues to develop its mobility operations through innovation, digital transformation, new technologies, and a strong focus on customer experience.