Sales Manager - Automotive Showrooms

AlFuttaim; Dubai; On-site; AED 200,880 - 312,480; Full time

Job summary

AlFuttaim in Dubai is seeking a Sales Manager for Automotive Showrooms to lead sales teams and ensure high customer service standards. Candidates should have a minimum of 8 years sales experience, ideally in automotive or retail, with proven leadership in team supervision.

This role emphasizes achieving sales targets, enhancing customer satisfaction, and maintaining compliance with company standards. The ideal candidate possesses excellent decision-making skills and effective communication abilities.

Qualifications

• Minimum 8 years of sales experience, preferably in automotive or retail.
• 1-2 years of supervisory or team leadership experience required.
• Strong track record of achieving sales targets.

Responsibilities

• Lead and coach sales teams to achieve sales targets.
• Monitor sales performance and take corrective actions when necessary.
• Resolve customer concerns effectively.

Skills

Automotive sales management

Showroom sales leadership

Team supervision

Sales coaching

Customer relationship management

Sales target achievement

Complaint resolution

Sales documentation

Decision-making

Problem-solving

Education

Bachelor's degree or equivalent qualification

Tools

Spreadsheets

Reporting tools

Job description

Sales Manager – Automotive Showrooms

Location: Dubai, United Arab Emirates

Industry: Automotive

Function: Sales Management

Experience: Minimum 8 years of sales experience

Job Type: Full-time

Salary: 18000-28000

Gender: Any

Candidate Nationality: Any

Role Overview

Sales Manager - Automotive Showrooms in Dubai, United Arab Emirates is an automotive hiring opportunity for a commercially focused sales leader with strong experience in showroom operations, team supervision, customer engagement, and target achievement. This role is responsible for leading branch-based sales teams, improving daily sales performance, maintaining high customer service standards, and ensuring consistent execution of company sales processes across the assigned UAE portfolio. The position suits a results-driven professional who can motivate Sales Executives, Sales Administrators, and Guest Relations teams while keeping a clear focus on revenue growth, customer satisfaction, compliance, and operational discipline. The successful candidate will support business plans, coach team members, monitor performance gaps, and create a strong sales culture aligned with Al‑Futtaim Automotive standards.

Key Responsibilities

• Lead, coach, and support branch-based sales teams to achieve monthly and annual sales targets.
• Monitor daily showroom sales performance, enquiry management, conversion rates, and team productivity.
• Take timely corrective action when sales results, customer experience, or process compliance fall below expectations.
• Implement sales strategies, branch plans, campaigns, and business initiatives to support commercial objectives.
• Create a results-focused environment where Sales Executives, Sales Administrators, and Guest Relations Officers understand their targets and responsibilities.
• Ensure sales processes are followed consistently from customer enquiry to vehicle delivery and post-sale follow-up.
• Maintain high standards of customer engagement, showroom discipline, and professional sales consultation.
• Resolve customer concerns effectively by coordinating with internal teams and ensuring fair, timely, and practical solutions.
• Conduct regular team briefings, product knowledge sessions, sales reviews, and performance discussions.
• Identify skill gaps within the team and support training, coaching, and individual development plans.
• Track sales documentation, approvals, deal files, government-related processes, and internal compliance requirements.
• Review sales reports, pipeline updates, forecast data, and branch performance indicators to support decision‑making.
• Encourage teamwork, accountability, ethical selling, and customer‑first behavior across the sales function.
• Support continuous improvement in customer satisfaction by reviewing feedback and strengthening service standards.
• Work closely with management and operational teams to align sales activity with wider business priorities.

Ideal Profile

• Bachelor's degree or equivalent qualification is required.
• Minimum 8 years of sales experience, preferably within automotive, retail, showroom, or customer-facing sales environments.
• At least 1‑2 years of supervisory or team leadership experience.
• Proven record of achieving sales targets and improving commercial performance.
• Strong ability to lead, motivate, coach, and develop sales teams in a busy showroom setting.
• Good knowledge of customer service principles, sales operations, sales process control, and performance management.
• Experience managing daily sales activity, customer issues, team productivity, and branch-level reporting.
• Strong commercial awareness with the ability to balance sales growth, customer satisfaction, and process compliance.
• Excellent communication, decision-making, problem-solving, and organizational skills.
• Confident user of spreadsheets, presentations, reporting tools, and business systems.
• Automotive sales experience will be a strong advantage.
• English communication skills are required; Arabic language ability is an advantage.
• Professional personality with a strong focus on accountability, teamwork, and customer satisfaction.

Skills Set

• Automotive sales management
• Showroom sales leadership
• Branch sales operations
• Team supervision
• Sales coaching
• Sales target achievement
• Customer relationship management
• Customer satisfaction improvement
• Sales performance monitoring
• Enquiry conversion
• Sales pipeline management
• Commercial planning
• Retail sales operations
• Product knowledge training
• Performance reviews
• Complaint resolution
• Sales documentation
• Compliance coordination
• Government process support
• Business reporting
• Forecast tracking
• Spreadsheet skills
• Presentation skills
• Sales process control
• Team development
• Decision-making
• Problem-solving
• English communication
• Arabic communication advantage

Why Join Us

This role offers the chance to lead automotive sales teams within a respected regional business group in Dubai, United Arab Emirates. The Sales Manager - Automotive Showrooms will work in a performance-driven environment where leadership, customer experience, sales discipline, and commercial results are directly connected to business success. The opportunity is well suited for a sales leader who wants to build stronger people management experience, influence showroom performance, and contribute to the growth of a trusted Automotive business. With exposure to established brands, structured processes, and a collaborative sales environment, the role provides a strong platform for long‑term career development.