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Element in Dubai is seeking a proactive sales and lead-management professional to contact prospective clients through incoming leads, handle follow-ups, and schedule consultations with our legal consultant.
You will understand client enquiries, identify business opportunities, guide on initial documents, maintain confidential records, and work toward targets using CRM systems.
Contact prospective clients through incoming leads telephone calls and follow-ups
Understand client enquiries and identify potential business opportunities
Schedule appointments and coordinate consultations with the legal consultant
Follow up with interested prospects to improve lead conversion
Guide clients on the initial documents required and coordinate document collection
Maintain accurate records of enquiries follow-ups appointments and lead status
Handle client information professionally and maintain strict confidentiality
0 2 years of experience in sales, telesales, customer service, or lead management.
Experience in a legal consultancy, immigration typing centre, PRO services company, or similar client-service environment is highly preferred.
Good communication, telephone etiquette, and interpersonal skills.
Ability to follow up consistently, handle multiple enquiries, and work towards targets.
Basic computer skills and familiarity with CRM systems or lead trackers.
Professional attitude, persuasive communication, and a customer-focused approach.