Sales Executive/Sales Advisor – Luxury

Confidential; Dubai; On-site; AED 70,000 - 110,000; Full time

Job summary

Confidential in Dubai is seeking an experienced Sales Advisor to drive sales of luxury watches and deliver exceptional customer service. You will leverage product knowledge and interpersonal skills to assess client needs and recommend the perfect timepiece, building long-term relationships.

Ideal candidates embrace a proactive, optimistic attitude, thrive in a fast-paced luxury retail environment, and are flexible to work weekends and holidays.

Qualifications

• Proven experience in luxury retail, preferably watches/jewelry.
• Strong sales and negotiation skills with a results-driven approach.
• Excellent communication and interpersonal skills.
• Proactive, enthusiastic, resilient, and optimistic personality.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Deliver an outstanding and personalized customer experience, creating long-term client relationships.
• Actively engage with customers, assess their needs, and recommend suitable luxury watches.
• Achieve and exceed individual and team sales targets.
• Maintain in-depth knowledge of watch brands, products, features, and industry trends.
• Assist in visual merchandising and maintaining store presentation standards.
• Handle customer queries, complaints, and after-sales service professionally.
• Support the training and mentoring of junior sales staff when required.
• Maintain accurate sales records and reports.

Skills

Luxury retail experience

Sales negotiation

Communication skills

Proactive attitude

Flexibility hours

Job description

Job Purpose:

To drive sales and provide exceptional customer service in the watch/luxury retail sector. The Sales Advisor will leverage their product knowledge, interpersonal skills, and proactive approach to achieve sales targets and enhance the customer experience.

Key Responsibilities:

• Deliver an outstanding and personalized customer experience, creating long-term client relationships.
• Actively engage with customers, assess their needs, and recommend suitable luxury watches.
• Achieve and exceed individual and team sales targets.
• Maintain in-depth knowledge of watch brands, products, features, and industry trends.
• Assist in visual merchandising and maintaining store presentation standards.
• Handle customer queries, complaints, and after-sales service professionally.
• Support the training and mentoring of junior sales staff when required.
• Maintain accurate sales records and reports.

Qualifications & Skills:

• Proven experience in luxury retail, preferably watches/jewelry.
• Strong sales and negotiation skills with a results-driven approach.
• Excellent communication and interpersonal skills.
• Proactive, enthusiastic, resilient, and optimistic personality.
• Ability to work flexible hours, including weekends and holidays.

Desired Attributes:

• Passion for luxury watches and brand representation.
• Strong problem-solving and decision-making capabilities.
• Ability to thrive in a fast-paced, customer-focused environment.