Sales Associate – Rivoli Watches

Rivoli Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading retail company in Dubai is seeking enthusiastic sales professionals to provide superior customer service and help customers find products that meet their needs. Candidates should have at least two years of experience in a high-end retail or hospitality setting. Strong selling skills, excellent communication in English, and a customer-oriented approach are essential for this role, which aims to achieve sales targets and build long-term customer relationships.

Qualifications

• Selling experience of at least 2 years preferably in high end segment in retail or hospitality.
• Selling experience of at least 2 years preferably in high end segment in retail or hospitality.
• Excellent communication (including spoken and written English).
• Strong selling skills & customer oriented.

Responsibilities

• Displaying enthusiasm & providing superior customer service.
• Understanding customer needs and queries about products, prices and services.
• Advising customers on product ranges best suited to their needs.
• Achieving the sales target and focus on increasing sales.
• Focusing on up selling/cross selling.
• Maintaining customer relationships in order to build long term brand loyalty
• Handling new launches, promotion of products and visual merchandising
• Ensuring stock replenishment at all times
• Maintaining general cleanliness, hygiene standards and visual displays
• Implementing CRM at the store level and providing relevant feedback
• Coordinating with customer care center for after sales service
• Generating daily sales report
• Following all company procedures in ordering, cash handling and other common practices

Skills

Excellent communication (including spoken and written English)

Strong selling skills

Customer oriented

Education

Graduate or a Diploma in business administration, sales

Tools

CRM

Job description

• Displaying enthusiasm & providing superior customer service
• Understanding customer needs and queries about products, prices and services
• Advising customers on product ranges best suited to their needs
• Achieving the sales target and focus on increasing sales by using advanced sales techniques
• Focusing on up selling/cross selling
• Maintaining customer relationships in order to build long term brand loyalty
• Handling new launches, promotion of products and visual merchandising
• Ensuring stock replenishment at all times
• Maintaining general cleanliness, hygiene standards and visual displays
• Implementing CRM at the store level and providing relevant feedback
• Coordinating with customer care center for after sales service
• Generating daily sales report
• Following all company procedures in ordering, cash handling and other common practices

profile

• Graduate or a Diploma in business administration, sales or related courses
• Selling experience of at least 2 years preferably in high end segment in retail or hospitality
• Excellent communication (including spoken and written English)
• Strong selling skills & customer oriented

Understanding customer needs and queries about products, prices and services.