Sales Executive - Auto Loans

First Abu Dhabi Bank (FAB); Dubai; On-site; AED 89,280 - 156,240; Full time

Job summary

First Abu Dhabi Bank (FAB) is seeking a results-driven Field Sales professional to promote Auto Loans and cross-sell FAB products within the designated business territory. You will work toward set financial targets and build strong customer relationships across FAB branches.

The ideal candidate has 1–2 years in selling banking products, with a high school diploma or higher and preferably a bachelor’s degree in business or finance. Excellent communication and negotiation skills are essential.

Qualifications

• High school diploma required.
• 1–2 years’ experience in selling banking products or in a financial industry.
• Bachelor’s degree in business administration, Finance, Banking or related major preferred.

Responsibilities

• Achieve or exceed Auto Loans sales targets to grow FAB customer base.
• Promote Auto Loans and cross-sell FAB products in assigned area.
• Build and maintain strong relationships with customers and branches.
• Assist in promotional activities, meetings and road shows to meet sales targets.
• Ensure customer applications and documents are complete and error-free.
• Follow up on document discrepancies and deferrals as approved.
• Provide sales MIS and regular updates to Team Leader and Sales Manager.
• Deliver excellent customer service and adhere to FAB policies and KYC procedures.

Skills

Service excellence

Sales skills

Customer relationship management

Cross-selling

Multicultural awareness

Education

High school diploma

Bachelor’s degree in business administration or finance

Job description

Job Summary

Promote Auto Loans and cross sell other FAB products within the assigned Business Territory (field sales) against set financial targets.

Job Summary

Promote Auto Loans and cross sell other FAB products within the assigned Business Territory (field sales) against set financial targets.

Key Responsibilities

• To achieve or exceed agreed Auto Loans sales targets to build new customer base for FAB
• To promote the sales of Auto Loans in assigned area or work
• To build and maintain effective business relationship with customers
• To assist in conducting promotional activities, meetings and road shows in the assigned area to achieve the budgeted sales volumes
• To ensure the submitted customer applications and documentations are complete and error free
• To follow up for Document discrepancies which have been approved as Deferrals
• Minimize errors and act upon them for correction and re-submission if any.
• To provide sales MIS to Team Leader on regular basis.
• To provide ongoing customer / market feedback to Team Leader to improve business
• To provide Sales DSR to Sales Manager on Regular Basis.
• To ensure high level of customer service while handling business proceedings.
• To adhere code of conduct & ethics while performing required duties especially while doing the Authentications of KYC documents.
• To capitalize on-cross selling opportunities
• To perform duties of Team Leader in his absence if assigned so
• To recommend customer applications which are considered good credit risk and as per FAB policy.
• Requires good convincing and negotiating skills in view of complexity in the relevant product
• Be aware of competition and suggest changes for product improvements
• Maintain effective business relationship with all branches and internal departments
• To ensure that routine problems and complaints are handled professionally and only minimal significant issues are escalated to Team Leader
• To be vigilant on identifying fraudulent activities/ unethical incidents while handling business requirements, any concerns should be addressed to Line manager immediately.
• Don’t argue with the customers and No commitments should be given to any customer.
• Maintain Effective Relationships with teammates and supervisors.
• To ensure that the product information shared with the customer is accurate.
• To adhere to the Standard Operating Procedures, Policies and Service Standards of the bank.

Essential

REQUIREMENTS / QUALIFICATIONS

Minimum Qualification

• High school diploma
• Minimum Experience
• 1 to 2 years’ experience in selling banking products or in a financial industry

Preferred / Beneficial

• Bachelor’s degree in business administration, Finance, Banking or a related major field of study is preferred
• Experience in selling banking products is an added advantage

Skills

• Service excellence, good knowledge of FAB retail products
• Adherence to policies, processes, and procedures both internally and externally
• Competitive awareness and benchmarking
• Multicultural awareness
• Be always Customer Obsessed
• Proactive
• Strong Sales skills
• Customer sales targets
• Client satisfaction index