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AAF International Air Filtration Systems LLC is seeking a Technical Sales Support professional in Dubai to provide engineering-grade support for REFIT Oil Gas sales opportunities. The role blends application engineering with project management to manage orders from inquiry to handover.
Key responsibilities include proposal management, costing, system design, and leading internal handovers while maintaining strong client and vendor relations to maximize project profitability.
To form an integral and key part of the Technical Sales Support and Aftermarket Applications team for REFIT Oil Gas This position provides highly specialized technical and costing expertise to support the REFIT Upgrade sales opportunities The core focus blends technical application engineering with sales-oriented project management This role manages and safeguards the lifecycle of an account order from initial client inquiry design selection and quotation through to order acceptance contract scheduling and cross-functional handover Note This position drives sales enablement customer retention and contract accuracy it does not perform final site project execution
Applications Technical Proposal Management Perform comprehensive technical reviews of client inquiries ensuring strict conformance with engineering standards and establishing job-specific exceptions Proposal to be prepared in strict compliance to the project enquiry Conduct system selections designs and calculations to create accurate 2D 3D technical drawings AutoCAD Inventor and data sheets Oversee site surveys to measure audit and collect critical field data required to build robust technical proposals Collaborate with global support groups and internal departments to evaluate risk cost-efficiency and system compatibility before bidding
Estimation Costing Commercial Strategy Prepare precise cost estimates in conjunction with internal costing groups and negotiate quotes with equipment component manufacturers and subcontractors Compile and present comprehensive system calculations technical specifications tender documents and commercial proposals for clients Analyze market trends competitor pricing and supplier alternatives to suggest cost-reduction strategies or material changes that maximize project profitability
Sales-Oriented Project Management Account Support Manage the pre-execution timeline of incoming orders acting as the primary technical point of contact to launch schedule and close out milestones safely within estimated budgets Facilitate seamless internal handovers of finalized orders to the Project Execution and Operations teams providing clear documentation on approved scopes of work Pre-emptively design and build internal tracking tools sheets to manage inquiry queues and project data pipelines efficiently in alignment with company standards Lead the project execution along with the operations team by developing comprehensive project plans including timelines resource allocation and budget estimates Serve as the primary liaison between clients consultants contractors vendors and the internal teams
Client Relations Stakeholder Alignment Attend technical meetings with global regional and local customers to secure agreements on commercial terms resolve complaints and acknowledge final orders Maintain an active teamwork philosophy across cross-functional departments Supply Chain Engineering and Field Sales to ensure superior customer service and minimal technical friction
On-Time Submissions 100 adherence to deadlines for quotation delivery and technical support requests
Risk Mitigation Zero warranty claims or post-order margin erosion resulting from technical oversight or incorrect application design
Process Efficiency Timely conversion and structural handover of validated client orders over to the execution team
Requirements
Education & Licenses