Sales Director - Inbound- Tourism Industry

Reliance Career Opportunities; Dubai; On-site; AED 450,000 - 750,000; Full time

Job summary

Reliance Career Opportunities is seeking a Sales Director for Inbound Tourism based in Dubai. The role drives the UAE inbound tourism sales strategy, builds international partnerships, and leads a high-performing team.

You will shape pricing, campaigns, and collaboration with tours operators and airlines to expand UAE tourism footprint. The ideal candidate has 8–10 years in sales within travel or hospitality, with leadership experience, and a strong network in international markets.

Qualifications

• Minimum 8-10 years of sales experience in inbound tourism, travel, or hospitality, with at least 5 years in a leadership role.
• Proven track record of driving inbound tourism sales and managing international client accounts.
• Strong understanding of the UAE tourism landscape and market dynamics.
• Bachelor’s in Business/Marketing/Tourism; Masters is a plus.
• Excellent communication, presentation, and interpersonal skills.

Responsibilities

• Develop and execute an inbound tourism sales strategy for the UAE market.
• Identify key international markets and segments to focus on based on trends and potential.
• Lead, mentor, and manage a sales team dedicated to inbound tourism.
• Provide training on product knowledge, sales techniques, and trends in inbound tourism.
• Develop pricing strategies and promotional packages targeting international tourists.
• Build and maintain relationships with international tour operators, travel agencies, DMCs, airlines, and tourism boards.
• Collaborate with marketing on campaigns and attend international trade events to promote UAE tourism.
• Prepare regular reports on sales performance and market trends.

Skills

Leadership

Sales strategy

Negotiation

English fluent

Communication

Education

Bachelor's in Business/Marketing/Tourism

Masters (plus)

Job description

About the job Sales Director - Inbound- Tourism Industry

Date Posted: 29-11-24

Job location: Dubai

Candidate MUST be in UAE

Inbound Tourism Sales Strategy:

• Develop and execute an inbound tourism sales strategy that aligns with the company's overall goals and targets for the UAE market.


• Identify key international markets (Europe, Asia, GCC, etc.) and segments to focus on based on trends, demand, and market potential.


• Implement targeted campaigns to attract international tourists to the UAE, utilizing tailored product offerings.


• Lead, mentor, and manage a team of sales professionals dedicated to inbound tourism.


• Provide ongoing training and development to the sales team, ensuring they are well-equipped with product knowledge, sales techniques, and the latest trends in inbound tourism.


• Market Analysis & Growth:


• Conduct market research and analysis to understand international tourism trends, emerging markets, customer preferences, and competitor activities.


• Evaluate performance and adjust strategies accordingly to ensure maximum impact on inbound tourism.


• Develop pricing strategies and promotional packages that resonate with international tourists while maintaining profitability.


• Relationship Management:


• Build and maintain strong relationships with international tour operators, travel agencies, DMCs (Destination Management Companies), airlines, and tourism boards.


• Identify new partnership opportunities with international stakeholders to expand the company's inbound tourism network.


• Foster collaboration with local attractions, hotels, transport companies, and other tourism service providers to create attractive tourism packages.


• Sales Execution & Business Development:


• Lead the sales team in targeting and closing high-value contracts with inbound tourism clients (e.g., group tours, FITs Free Independent Travelers, MICE clients).


• Collaborate with the marketing team to design promotional campaigns, events, and content targeted at international markets.


• Organize and attend international trade fairs, conferences, and roadshows to promote UAE tourism products.


• Prepare regular reports on sales performance, market trends, and inbound tourism growth.


• Ensure exceptional customer service and satisfaction for international clients, handling any inquiries or issues promptly and effectively.

Brand Promotion & Advocacy:

• Promote the company as a leader in inbound tourism to the UAE, enhancing its brand presence through strategic PR, media relations, and word-of-mouth.


• Represent the company at international tourism events, exhibitions, and forums to raise awareness of the company's offerings in key target markets.

Required Skills & Qualifications:

• Experience:


• Minimum 8-10 years of sales experience in inbound tourism, travel, or hospitality, with at least 5 years in a leadership role.


• Proven track record of driving inbound tourism sales, with experience in managing international client accounts and partnerships.


• Strong understanding of the UAE tourism landscape and the inbound market dynamics.


• Education:


• Bachelors degree in Business, Marketing, Tourism Management, or a related field. A Masters degree is a plus.


• Skills:


• Exceptional sales and negotiation skills.


• Strong leadership abilities, with the ability to inspire and manage a diverse team.


• Deep understanding of international travel trends, customer preferences, and tourism industry regulations.


• Excellent communication, presentation, and interpersonal skills.


• Languages:


• Fluent in English; proficiency in additional languages (Arabic, French, German, etc.) is an advantage.