Sales Development Representative | MENA

Darwinbox Digital Solutions Pvt. Ltd.; Dubai; On-site; AED 134,000 - 246,000; Full time

Job summary

Darwinbox is seeking a seasoned SDR to join the inside sales team for the MENA market. You will own outbound prospecting to build a robust pipeline and support revenue goals, qualifying leads, nurturing relationships, and coordinating product demos with the sales team.

You will maintain CRM hygiene, track engagements, and work with sales to push deals forward, while aligning with marketing insights to improve lead quality and conversions.

Qualifications

• 4–8 years in B2B SaaS inside sales/SDR role.
• Arabic speaking is a must.
• Excellent verbal and written communication skills.
• Target-driven with ability to handle rejection.
• Experience with CRM systems and sales engagement platforms.

Responsibilities

• Prospecting & Lead Generation: outbound prospecting via cold calls, emails and social selling.
• Lead Qualification: research to gather prospect information and pain points.
• Lead Nurturing: multi-touch engagement to educate on value proposition.
• Value Demonstrations: coordinate product demos with sales team.
• CRM Hygiene Management: accurate entry of leads and activities in CRM.
• Deal Closure Push: collaborate with sales to navigate objections and close deals.

Skills

B2B SaaS sales

Inside sales

Cold calling

Lead qualification

CRM tools

Arabic language

Tools

CRM systems

Job description

Darwinbox- one ofAsia’s fastest Unicorns based out of DIFC, Dubai - is a mobile-first,AI-enabled cloud-based HR platform that partners with enterprises to unlocktheir HR potential. They automate an organization’s HR needs across the entirehire-to-retire employee lifecycle from Recruitment, Onboarding, Coretransactions (Leave, attendance & Payroll) to engagement, PerformanceManagement and People Analytics.

They support 1400+global enterprises covering 4.5+million employees across 130+ countries (e.g., Expo City Dubai, Alliad, Emirates Leisure Retail, Wio, Alfardan exchange, Salam Air, SEEPCO, DP World, ALEC, Ghassan Aboud Group, ADX,Easa Saleh Al Gurg Group (ESAG) etc., ). With marquee investors including the likes of Microsoft, Salesforce,Sequoia, TCV- they are the only Asian origin vendor on Gartner’s Magic Quadrantand are rated the highest globally at 4.8/5 Gartner’s customer review platform-Peer Insights.

About The Role:

We are looking for a seasoned SDRprofessional to be a part of the inside sales team for the MENA market. You are expected to own building the sales pipeline through outbound channels to support the revenue goals of the business.

What’s Expected of You

• Prospecting & Lead Generation: Conduct outboundprospecting activities such as cold calling, email campaigns, and socialselling to identify and engage with potential customers.
• Lead Qualification: Conduct thorough research togather information about prospects and understand their pain points.
• Lead Nurturing: Engage with leads through multipletouchpoints to educate them about Darwinbox’s value proposition and buildrelationships. Understand their challenges and needs to position Darwinbox as a solution.
• Value Demonstrations: Collaborate with sales to schedule product demos for qualified leads. Ensure a smooth handoff of leads to the sales team.
• CRM Hygiene Management: Enter accurate and up-to-dateinformation about leads, activities, and interactions into the CRM. Trackprogress and update sales opportunities accordingly.
• Deal Closure Push: Partner with sales to navigate through the internal red-tape of the prospect and build multiple champions to bring the deal home.

Critical Performance Metrics:

• Monthly Metrics: Number of sales qualifiedopportunities
• Quarterly Metrics: Pipeline $$ value generated
• Half Yearly Metric: Number of customers won through SDR sourced pipeline
• Annual Metric: Revenue $$ value generated

Key Relationships You Will Build:

• Sales: Partner with sales to hunt qualifiedopportunities, build pipeline, and close deals.
• Marketing: Work closely with marketing to alignefforts, share insights, and provide feedback on lead quality and conversionrates.
• Continuously refine strategies and tactics based on feedbackand market trends

Who Should Apply?

• 4 - 8 years in B2B SaaS in the inside salesfunction/SDR.
• Arabic Speaking is must.
• Excellent verbal and written communication skills toengage with prospects effectively. Ability to build rapport and establishlong-term relationships with prospects.
• A passion for sales and a drive to exceed targets. Abilityto handle rejection and persist in pursuing leads.
• Comfortable using sales software and tools, including CRMsystems and sales engagement platforms. Ability to quickly learn and adapt tonew technologies.
• Strong attention to detail and ability to multitask in a fast-paced environment. Excellent time management skills to prioritize taskseffectively.