Sales Coordinator

ENNISMORE; Abu Dhabi; On-site; AED 78,000 - 145,000; Full time

Job summary

ENNISMORE is seeking a skilled sales and guest relations professional in Abu Dhabi. You will liaise with cross-department teams to tailor client experiences, manage special arrangements, and prepare sales documents through the sales cycle.

From handling inquiries to coordinating site visits and VIP guest interactions, you will drive high standards of service, accuracy, and relationship-building with clients and travel partners in a luxury hotel setting.

Qualifications

• Previous sales experience required; luxury hotel experience preferred.
• Experience with Opera Cloud and Microsoft Office preferred.
• Ability to multi-task and work under pressure.
• Excellent telephone etiquette; strong initiative and proactive attitude.
• Proficient proofreading and editing of budgets, schedules and reports.

Responsibilities

• Communicates client preferences to cross-departmental teams
• Review and action any special arrangements
• Prepare sales-related documents throughout the sales process
• Respond promptly to internal and external inquiries
• Process site visits and property tours
• Maintain event bookings and file creation information
• Assist with travel agent rates, complimentary stays and site inspections
• Cultivate and maintain relationships with clients and travel agency partners
• Attend departmental and property meetings as required
• Greet and assist VIP clients and industry guests

Skills

Sales experience

Luxury hotel experience

English communication

Budgeting/reporting

Tools

Opera Cloud

Microsoft Office

Job description

• Communicates client preferences to cross-departmental teams
• Review and action any special arrangements
• Prepare sales-related documents throughout the sales process
• Prompt response to internal and external guests inquiries
• Perform sites of the property
• File all internal and external events event bookings and include all required information for file creation and applicable maintenance
• Assist with incoming phone calls and emails to the Corporate and Leisure Office qualify the inquiry and distribute
• Complete reservations for travel agent rates complimentary stays and site inspections
• Cultivate and maintain relationships with clients and travel agency partners
• Attend department and other property meetings as required
• Greet and assist VIP clients and industry guest when visiting the property
• Previous Sales experience required; luxury hotel experience preferred
• Computer literate in Microsoft Window applications and/or relevant computer applications required
• Experience with Opera Cloud and Microsoft Office preferred
• Ability to multi-task and work under pressure
• Highly organized, results-oriented with ability to be flexible and to work well under pressure, strong level of initiative required
• Proven command of the English language, both oral and written.
• Excellent telephone etiquette.
• Proficient skills in proofreading and editing Managing budgets, schedules and reports A team player who enjoys contact with clients and general public