Sales Coordinator

RIXOS; Abu Dhabi; On-site; AED 78,000 - 134,000; Full time

Job summary

RIXOS in Abu Dhabi is seeking a Client Relations & Sales Associate to assist with guest bookings and enquiries across Corporate and Leisure clients. You will coordinate reservations, process travel agent rates, arrange site inspections and ensure VIP guests receive exceptional service.

Comfort with English, strong phone etiquette, and a proactive, organized approach are essential to succeed in a fast-paced luxury hotel environment.

Qualifications

• Previous sales experience required; luxury hotel experience preferred.
• Proficient in proofreading and editing.
• Experience managing budgets, schedules and reports.

Responsibilities

• Communicates client preferences to cross-departmental teams
• Review and action any special arrangements
• Prepare sales-related documents throughout the sales process
• Prompt response to internal and external guests inquiries
• Perform sites of the property
• File all internal and external events event bookings and include all required information for file creation and applicable maintenance
• Assist with incoming phone calls and emails to the Corporate and Leisure Office; qualify the inquiry and distribute
• Complete reservations for travel agent rates, complimentary stays and site inspections
• Cultivate and maintain relationships with clients and travel agency partners
• Attend department and other property meetings as required
• Greet and assist VIP clients and industry guests when visiting the property
• Previous Sales experience required; luxury hotel experience preferred
• Computer literate in Microsoft Windows applications and/or relevant computer applications required
• Experience with Opera Cloud and Microsoft Office preferred
• Ability to multi-task and work under pressure
• Highly organized, results-oriented with ability to be flexible and to work well under pressure
• Strong level of initiative required
• Proven command of the English language, both oral and written
• Excellent telephone etiquette
• Proficient skills in proofreading and editing; managing budgets, schedules and reports
• A team player who enjoys contact with clients and general public

Skills

Sales experience

Excellent telephone etiquette

Strong English communication

Organization and multi-tasking

Tools

Opera Cloud

Microsoft Office

Job description

• Communicates client preferences to cross-departmental teams
• Review and action any special arrangements
• Prepare sales-related documents throughout the sales process
• Prompt response to internal and external guests inquiries
• Perform sites of the property
• File all internal and external events event bookings and include all required information for file creation and applicable maintenance
• Assist with incoming phone calls and emails to the Corporate and Leisure Office qualify the inquiry and distribute
• Complete reservations for travel agent rates complimentary stays and site inspections
• Cultivate and maintain relationships with clients and travel agency partners
• Attend department and other property meetings as required
• Greet and assist VIP clients and industry guest when visiting the property
• Previous Sales experience required; luxury hotel experience preferred
• Computer literate in Microsoft Window applications and/or relevant computer applications required
• Experience with Opera Cloud and Microsoft Office preferred
• Ability to multi-task and work under pressure
• Highly organized, results-oriented with ability to be flexible and to work well under pressure, strong level of initiative required
• Proven command of the English language, both oral and written.
• Excellent telephone etiquette.
• Proficient skills in proofreading and editing Managing budgets, schedules and reports A team player who enjoys contact with clients and general public