Sales Consultant IATA

BLUE OCEAN MANAGEMENT TRAINING & CONSULTANCIES; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

BLUE OCEAN MANAGEMENT TRAINING & CONSULTANCIES in Dubai seeks a results-driven Telesales Executive to promote training programs and convert leads into enrolled students. You will handle outbound calls, follow up on leads from marketing channels, and aim to meet or exceed monthly targets.

Build strong client relationships by tailoring information on courses, schedules and benefits, and ensure a positive end-to-end experience.

Qualifications

• Minimum 2 years of telesales or inside sales experience.
• Bachelor's degree in Business Administration, Marketing, or related field (preferred).
• Aviation or hospitality background is mandatory.
• Excellent communication skills in English.
• Strong negotiation and persuasion with a track record of meeting or exceeding sales targets.
• Proficient in using MS Office applications.

Responsibilities

• Conduct outbound calls to prospective clients to introduce and promote Blue Oceans products and services.
• Follow up on leads generated through various marketing channels converting prospects into enrolled students.
• Achieve and exceed monthly sales targets and KPIs by promoting relevant courses to prospective clients.
• Develop and maintain strong relationships with potential clients addressing their questions and concerns regarding training programs.
• Provide accurate and detailed information about courses schedules and benefits tailoring the message to meet individual client needs.
• Act as the primary point of contact for clients throughout the sales process ensuring a positive customer experience.
• Research and understand the training needs of potential clients to tailor the sales approach effectively.
• Identify and suggest new opportunities for enhancing course offerings based on client feedback and market trends.
• Maintain accurate records of all sales activities and client interactions in the CRM system.

Skills

Telesales

Inside sales

English communication

Negotiation

Customer service

Education

Bachelor's degree in Business Administration/Marketing (preferred)

Tools

MS Office

Job description

• Conduct outbound calls to prospective clients to introduce and promote Blue Oceans products and services.
  
• Follow up on leads generated through various marketing channels converting prospects into enrolled students.
  
• Achieve and exceed monthly sales targets and KPIs by promoting relevant courses to prospective clients.
  
• Develop and maintain strong relationships with potential clients addressing their questions and concerns regarding training programs.
  
• Provide accurate and detailed information about courses schedules and benefits tailoring the message to meet individual client needs.
  
• Act as the primary point of contact for clients throughout the sales process ensuring a positive customer experience.
  
• Research and understand the training needs of potential clients to tailor the sales approach effectively.
  
• Identify and suggest new opportunities for enhancing course offerings based on client feedback and market trends.
  
• Maintain accurate records of all sales activities and client interactions in the CRM system.
  

Requirements

• Minimum 2 years of telesales or inside sales experience
  
• Bachelors degree in Business Administration Marketing or a related field (preferred).
  
• Candidates who are from Aviation or hospitality background is mandatory.
  
• Excellent communication skills in English.
  
• Strong negotiation and persuasion skills with a track record of meeting or exceeding sales targets.
  
• Demonstrates a high level of customer service with the ability to engage clients and understand their needs.
  
• Proficient in using MS Office applications.
  

Required Skills:

Minimum 2 years of telesales or inside sales experience Bachelors degree in Business Administration Marketing or a related field (preferred). Candidates who are from Aviation or hospitality background is mandatory. Excellent communication skills in English. Strong negotiation and persuasion skills with a track record of meeting or exceeding sales targets. Demonstrates a high level of customer service with the ability to engage clients and understand their needs. Proficient in using MS Office applications.