Sales & BD Manager GCC & North Africa (Rail/AFC/Ticketing Systems) Dubai, UAE

Segula Technologies; Dubai; On-site; AED 250,000 - 420,000; Full time

Job summary

Groupe SEGULA Technologies SA seeks an experienced International Sales & Business Development Manager with AFC and ticketing expertise to drive growth across the GCC and North Africa. The role combines technical fare collection knowledge with strong sales, account management, and strategic partnerships.

The position is based in the UAE, with frequent regional travel, and requires building relationships with transport authorities, operators, and technology partners to maximize revenue

Qualifications

• Minimum 10 years in sales/business development, ideally in rail/public transport sectors.
• Experience with AFC, ABT, digital payments, and mobility solutions.

Responsibilities

• Identify and develop AFC/ABT opportunities across GCC and North Africa.
• Expand opportunities across metro, bus, tram, parking, and tolling projects.
• Build a strong sales pipeline from prospecting to contract award.
• Establish strategic relationships with transport authorities, operators, and partners.
• Lead tendering, bid management, and complex contract negotiations.
• Monitor market trends and develop regional business development strategies.

Skills

Sales & business development

Key account management

Tendering & bid management

Contract negotiations

Strategic partnerships

Job description

Location: United Arab Emirates

Coverage:

Experience: Minimum 10 years

Industry: Rail, Public Transport, Mobility & Revenue Collection Systems

Job Overview

SEGULA Technologies is seeking an experienced International Sales & Business Development Manager with a strong background in Automatic Fare Collection (AFC) and ticketing systems to support business growth across the GCC and North Africa.

The successful candidate will combine in-depth technical knowledge of fare collection and mobility solutions with proven commercial expertise in sales, business development, strategic account management, and customer engagement.

The role involves developing new business opportunities, managing key accounts, building strategic partnerships, and driving revenue growth across public transport authorities, operators, and mobility service providers.

The position is based in the UAE and requires frequent regional travel.

Key Responsibilities

Business Development & Sales Growth

• Identify and develop new opportunities in Automatic Fare Collection (AFC), Account-Based Ticketing (ABT), digital payment systems, and revenue collection solutions.

• Expand business opportunities across metro, bus, tram, parking, and tolling projects.

• Develop a strong sales pipeline and manage opportunities from initial prospecting through contract award.

• Establish strategic relationships with transport authorities, operators, system integrators, technology partners, and other mobility stakeholders.

• Drive order intake, revenue growth, and commercial performance.

• Identify emerging opportunities related to Mobility-as-a-Service (MaaS), contactless payments, and digital ticketing.

Key Account Management & Customer Engagement

• Manage and develop long-term relationships with existing and prospective customers.

• Develop strategic account plans to maximize business opportunities and customer retention.

• Understand customer requirements related to fare collection, revenue optimization, and passenger experience.

• Act as a key commercial contact throughout the sales lifecycle.

• Coordinate with technical and project delivery teams to ensure customer expectations are aligned with proposed solutions.

Tendering, Bid Management & Contract Negotiation

• Lead complex sales and tendering processes from opportunity qualification to contract signature.

• Collaborate with bid management, engineering, finance, legal, and procurement teams to prepare competitive proposals.

• Manage commercial negotiations and support contract closure.

• Evaluate commercial risks, financial considerations, and contractual requirements.

• Ensure compliance with internal commercial governance and approval procedures.

Market Development & Strategic Partnerships

• Monitor regional transport infrastructure developments, market trends, and competitor activities.

• Develop and maintain relationships with strategic partners and technology providers.

• Represent the organization at relevant transport, mobility, and technology industry events.

• Identify new market opportunities and contribute to regional business development strategies.

Commercial Performance & Reporting

• Maintain accurate sales forecasts, opportunity pipelines, and CRM records.

• Monitor order intake, revenue targets, and commercial performance.

• Prepare business reviews and sales progress reports.

• Collaborate with regional management and cross-functional teams to achieve business objectives.