Sales Associate | Ganache Chocolatier

Alabbar Enterprises & ANOTHER; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

Alabbar Enterprises & ANOTHER in the UAE seeks a Sales Associate to welcome customers, answer questions and promote products in luxury confectionery retail. You will manage cash registers, stock displays and assist with merchandising to create premium presentations.

Fluency in English is required, Arabic is a plus; 2–3 years in retail, graduate in related discipline, and strong customer service are essential to deliver exceptional guest experiences.

Qualifications

• 2–3 years of retail experience.
• Experience in luxury chocolate / confectionery & food retail is highly desirable.
• Fluency in English; Arabic is a plus.
• Graduate in a related discipline.
• Merchandising skills; ability to create trays, baskets and customized gifts.
• Excellent in customer service and handling customer complaints.

Responsibilities

• Greeting customers.
• Responding to questions and giving information to the customers.
• Sharing product knowledge with customers.
• Providing recommendations to customers.
• Introducing promotions and opportunities to customers.
• Up-selling products to increase purchase amounts.
• Managing financial transactions and processing payments.
• Preparing merchandise and designing displays.
• Assisting with inventory.
• Handling refunds and returns.
• Creating a positive customer experience and work environment.

Skills

Retail experience

Fluent English

Customer service

Merchandising

Upselling

Arabic (plus)

Graduate in related discipline

Education

Bachelor's or diploma in related discipline

Job description

Alabbar Enterprises & ANOTHER is a UAE-based retail group that represents established brands like Candylicious, Yogurtland and Garrett Popcorn. It is also the parent company of multiple F&B concepts like Social House, Karak House, Angelina, Gia, Markette, Two Bistro, Caya, Parka, Carpo, Ganache Chocolatier, The Good Hood Kitchen, Klay by Karak and Parka Bakehouse under its umbrella.

An entity with lifestyle and retail endeavours and a passion for distinction - moments – growth.

Guided by our values and positivity, we bring prevailing international & homegrown brands, delivering the highest levels of retail excellence and experiences to our guests.

The backbone of our vision is to pursue opportunities to grow and expand our presence locally and internationally while adhering to our core values and bringing synonymous moments and experiences to life.

Job Summary:

Responsible for welcoming customers and offering them assistance. Sales Associate will also include operating cash registers, stocking shelves and preparing merchandise for display.

Job Responsibilities:

• Greeting customers.
• Responding to questions and giving information to the customers.
• Sharing product knowledge with customers.
• Providing recommendations to customers.
• Introducing promotions and opportunities to customers.
• Up-selling products to increase purchase amounts.
• Managing financial transactions and processing payments.
• Preparing merchandise and designing displays.
• Assisting with inventory.
• Handling refunds and returns.
• Creating a positive customer experience and work environment.

Job Requirements:

• At least 2 to 3 years of retail experience.
• Experience in the luxury chocolate / any confectionary & food retail industry is highly desirable.
• Fluency in English. Arabic is a plus.
• Graduate in a related discipline.
• Merchandising skills and must be able to create trays, baskets, and customized gifts.
• Excellent in customer service and handling customer complaints.