Luxury Chocolate Sales Specialist

Alabbar Enterprises & ANOTHER; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

Alabbar Enterprises & ANOTHER in the UAE seeks a Sales Associate to welcome customers, answer questions and promote products in luxury confectionery retail. You will manage cash registers, stock displays and assist with merchandising to create premium presentations.

Fluency in English is required, Arabic is a plus; 2–3 years in retail, graduate in related discipline, and strong customer service are essential to deliver exceptional guest experiences.

Qualifications

• 2–3 years of retail experience.
• Experience in luxury chocolate / confectionery & food retail is highly desirable.
• Fluency in English; Arabic is a plus.
• Graduate in a related discipline.
• Merchandising skills; ability to create trays, baskets and customized gifts.
• Excellent in customer service and handling customer complaints.

Responsibilities

• Greeting customers.
• Responding to questions and giving information to the customers.
• Sharing product knowledge with customers.
• Providing recommendations to customers.
• Introducing promotions and opportunities to customers.
• Up-selling products to increase purchase amounts.
• Managing financial transactions and processing payments.
• Preparing merchandise and designing displays.
• Assisting with inventory.
• Handling refunds and returns.
• Creating a positive customer experience and work environment.

Skills

Retail experience

Fluent English

Customer service

Merchandising

Upselling

Arabic (plus)

Graduate in related discipline

Education

Bachelor's or diploma in related discipline

Job description

Alabbar Enterprises & ANOTHER in the UAE seeks a Sales Associate to welcome customers, answer questions and promote products in luxury confectionery retail. You will manage cash registers, stock displays and assist with merchandising to create premium presentations.

Fluency in English is required, Arabic is a plus; 2–3 years in retail, graduate in related discipline, and strong customer service are essential to deliver exceptional guest experiences.