Sales Assistant - Abu Dhabi The Grove

GOLDEN GOOSE S.P.A.; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Job summary

Golden Goose in Abu Dhabi's The Grove is seeking a Sales Assistant (Style Maker) to welcome clients and craft personalized Golden total looks, translating heritage into modern luxury.

You will deliver exceptional service, share the brand story, and drive sales through product expertise, upselling, and omnichannel engagement.

Fluency in English is required; 1–3 years in luxury retail; you are motivated, adaptable, and a strong team player in a fast-paced environment.

Qualifications

• Fluency in English.
• Minimum 1-3 years of relevant experience in luxury retail.
• Self-motivation with positive attitude and professional selling techniques.
• Good customers focus with strong presentation, interpersonal and communication skills.
• Ability to monitor, catch and understand industry trends and local market (online and offline).
• Flexibility to adapt to evolving business needs and strong team player.

Responsibilities

• Assist customers in expressing their personality through their ideal dream looks.
• Engage in the sales process by providing product insights, recommending items, and upselling.
• Cultivate and sustain positive customer relationships with omnichannel practices and personalized offers.
• Contribute to store presentation, maintaining visual display and brand standards.
• Assist with opening/closing, inventory management, and GDPR & health & safety compliance.
• Utilize IT tools (Golden App, Salesforce, Xstore, Stealth) to enhance engagement.

Skills

Fluency in English

Luxury retail experience

Customer focus & presentation

Interpersonal communication

Trend awareness/local market

Team player

Adaptability

Tools

Golden App

Salesforce

Xstore

Stealth

Job description

Job Description

Golden Goose is a journey of love and authenticity, leading you to embrace your true self, where tradition and innovation merge into timeless, one-of-a-kind creations.

DESCRIPTION

We are looking for a passionate talent to build our customer experience.

MISSION

The Sales Assistant (Style Maker) introduces the client to the Golden world, explaining the heritage and the values of the Brand. The Sales Assistant (Style Maker) is dedicated to crafting a complete and personalized Golden total look for the clients, capturing their dreams and reflecting their personality. This role is pivotal in achieving high levels of client satisfaction through a Golden narrative, an exceptional service and by fostering enduring relationships.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Assist customers in expressing their personality trough their ideal dream looks, playing a pivotal role in achieving the stores business objectives, customer satisfaction, and overall store success.

Engage actively in the sales process by providing comprehensive product insights, recommending additional items, and implementing up-selling and cross-selling strategies.

Cultivate and sustain positive customer relationships by making the clients feel relevant in the Golden Family, embracing omnichannel practices, leveraging digital tools and communication methods to ensure that customers receive updates, recommendations, and personalized offers.

Actively contribute to the overall store presentation, maintaining appropriate visual display and store standards, and ensuring that products are displayed accordingly with the brands image and standards.

Assist with store operational procedures, including opening/closing, inventory management, and maintaining compliance with GDPR and health & safety standards

Utilize IT and digital tools effectively to enhance business processes and customer engagement (Golden App, Sales Force, Xstore, Stealth).

KEY REQUIREMENTS

Fluency in English. Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce

Minimum 1-3 years of relevant experience in luxury retail

Self-motivation with positive attitude and professional selling techniques

Good customers focus with strong presentation, interpersonal and communication skills

Ability to monitor, catch and understand the most relevant industry trends and good understanding of local market (online and offline)

Flexibility to adapt to the evolving needs of the business and our customers

Strong team player

Location: Abu Dhabi The Grove

We are an equal opportunity employer and passionately believe that our strength lies in people youniqueness We encourage applications from individuals of all backgrounds, experiences and perspectives.Because people are at the heart of everything we do.