Retail Supervisor - Theme Park Experience, Dubai

Dubaiparksandresorts; Dubai; On-site; AED 78,000 - 123,000; Full time

Benefits offered by this job

Competitive pay

Career growth

Diverse team

Job summary

Real Madrid World in Dubai Holding Entertainment is seeking a proactive Supervisor - Retail to lead store operations on Sheikh Zayed Road. You will partner with visual merchandising, implement policy frameworks, and drive sales performance while ensuring health and safety compliance and consistent service standards.

The role requires 5 years in retail with supervisory exposure, preference for theme park retail experience, outdoor work, rotating shifts, and a hands-on leader who motivates a

Qualifications

• 5 years retail experience, with at least 2 years in a supervisor position.
• Preferably has theme park retail operations experience.
• Strong in retail operations management.
• Ability to work in a fast pace and dynamic theme park environment.
• Ability to work in an outdoor environment and to stand for long hours.
• Work on a rotating shift including weekends and public holidays.

Responsibilities

• Partner with Visual merchandising team to enhance store visual display to enhance sales revenue.
• Develop and implement policies, procedures and processes for the respective function/department and ensure reviewing and keeping the existing ones updated as part of the 'continuous process improvement'.
• Ensure that productivity and service delivery of the department is improved on continuous basis by keeping team members motivated and retained.
• Know, Ensure and Follow compliance of all Health and Safety procedures and processes by oneself and the team members as stated by the municipality and the company.
• Support the management by ensuring the attendance of department team members for the completion of required trainings for health and safety compliance required.
• Consistently strives to offer assistance to achieve high quality service and ensure consistent service standards across team members
• Lead, motivate and manage store team to achieve targets
• Building team spirit and motivating the team by bringing out the best qualities of each team member
• Understand and interpret store P&L and exercise good operating expense control
• Analyse sales trend and ensure store revenue and per cap growth

Skills

Retail management

Team leadership

Customer service

Sales analytics

Education

Bachelor's Degree

Job description

Real Madrid World in Dubai Holding Entertainment is seeking a proactive Supervisor - Retail to lead store operations on Sheikh Zayed Road. You will partner with visual merchandising, implement policy frameworks, and drive sales performance while ensuring health and safety compliance and consistent service standards.

The role requires 5 years in retail with supervisory exposure, preference for theme park retail experience, outdoor work, rotating shifts, and a hands-on leader who motivates a