Supervisor - Retail Shop - Real Madrid World

Dubaiparksandresorts; Dubai; On-site; AED 78,000 - 123,000; Full time

Benefits offered by this job

Competitive pay

Career growth

Diverse team

Job summary

Real Madrid World in Dubai Holding Entertainment is seeking a proactive Supervisor - Retail to lead store operations on Sheikh Zayed Road. You will partner with visual merchandising, implement policy frameworks, and drive sales performance while ensuring health and safety compliance and consistent service standards.

The role requires 5 years in retail with supervisory exposure, preference for theme park retail experience, outdoor work, rotating shifts, and a hands-on leader who motivates a

Qualifications

• 5 years retail experience, with at least 2 years in a supervisor position.
• Preferably has theme park retail operations experience.
• Strong in retail operations management.
• Ability to work in a fast pace and dynamic theme park environment.
• Ability to work in an outdoor environment and to stand for long hours.
• Work on a rotating shift including weekends and public holidays.

Responsibilities

• Partner with Visual merchandising team to enhance store visual display to enhance sales revenue.
• Develop and implement policies, procedures and processes for the respective function/department and ensure reviewing and keeping the existing ones updated as part of the 'continuous process improvement'.
• Ensure that productivity and service delivery of the department is improved on continuous basis by keeping team members motivated and retained.
• Know, Ensure and Follow compliance of all Health and Safety procedures and processes by oneself and the team members as stated by the municipality and the company.
• Support the management by ensuring the attendance of department team members for the completion of required trainings for health and safety compliance required.
• Consistently strives to offer assistance to achieve high quality service and ensure consistent service standards across team members
• Lead, motivate and manage store team to achieve targets
• Building team spirit and motivating the team by bringing out the best qualities of each team member
• Understand and interpret store P&L and exercise good operating expense control
• Analyse sales trend and ensure store revenue and per cap growth

Skills

Retail management

Team leadership

Customer service

Sales analytics

Education

Bachelor's Degree

Job description

United Arab Emirates

Trending

Job Description

About Dubai Holding Entertainment:

Dubai Holding Entertainment offers an impressive range of destinations and attractions that enhance the appeal and competitiveness of Dubai as an international tourism and leisure hub, with the added value of the quality of the facilities and the high standards of training, supervision, and security.

Ain Dubai, the tallest observation wheel in the world, is the jewel of the Bluewaters extraordinary and one-of-a-kind experience and is set to offer a majestic new experiential perspective from the eye in the sky across Dubai's mesmerizing skyline.

Global Village is one of the longest established tourist attractions in Dubai having opened its doors in 1997. It offers world-class cultural and family entertainment, featuring 26 international pavilions and millions of visitors every season.

Dubai Parks and Resorts, the Middle East’s largest multi-themed leisure and entertainment destination. The newest concept, T-REX Glamping, offers premium short-stay accommodation in air-conditioned tents and family suites, alongside themed dining and dinosaur-inspired entertainment.

The destinations and attractions by Dubai Holding Entertainment also include Coca-Cola Arena, the largest multipurpose indoor arena in the Middle East; Roxy Cinemas, a premiere theatre experience; and The Green Planet in City Walk, a destination that recreates a tropical forest and many more.

Job Overview:

Here's your chance to step into the role of Supervisor - Retail at Real Madrid World in Dubai Holding Entertainment. In this position, you'll take on key responsibilities that include:

Partner with Visual merchandising team to enhance store visual display to enhance sales revenue

Develop and implement policies, procedures and processes for the respective function/department and ensure reviewing and keeping the existing ones updated as part of the 'continuous process improvement'.

Ensure that productivity and service delivery of the department is improved on continuous basis by keeping team members motivated and retained.

Know, Ensure and Follow compliance of all Health and Safety procedures and processes by oneself and the team members as stated by the municipality and the company.

Support the management by ensuring the attendance of department team members for the completion of required trainings for health and safety compliance required.

Consistently strives to offer assistance to achieve high quality service and ensure consistent service standards across team members

Lead, motivate and manage store team to achieve targets

Building team spirit and motivating the team by bringing out the best qualities of each team member

Understand and interpret store P&L and exercise good operating expense control

Analyse sales trend and ensure store revenue and per cap growth

About you:

• 5 years retail experience, with at least 2 years in a supervisor position

Preferably has theme park retail operations experience

Strong in retail operations management

Ability to work in a fast pace and dynamic theme park environment

• Ability to work in an outdoor environment and to stand for long hours

Work on a rotating shift including weekends and public holidays

About the Benefits:

In the world of entertainment, Dubai Holding Entertainment is dedicated to nurturing the talents and well-being of our team members. Join our dynamic and diverse workforce to enjoy a comprehensive benefits package that includes competitive compensation, exciting career development opportunities, and a collaborative and creative work environment. We strongly believe in empowering our workforce, as they play a pivotal role in shaping unforgettable entertainment experiences for tomorrow. We are committed to attracting the brightest minds and nurturing the most innovative candidates who aspire to make a significant impact on the future of the entertainment industry in Dubai. At Dubai Holding Entertainment, we embrace equal opportunity and promote a discrimination-free environment where everyone's unique talents and contributions are celebrated. Join us in crafting a thrilling and extraordinary tomorrow in entertainment!

Job Info

• Job Identification 112631
• Degree Level Bachelor's Degree
• Job Schedule Full time
• Locations DXB Entertainment, Sheikh Zayed Road, Dubai, AE