Entry Operations Supervisor | Guest Experience Leader

Dubai Parks and Resorts; Dubai; On-site; AED 133,920 - 167,400; Full time

Benefits offered by this job

Competitive compensation

Career development opportunities

Dynamic work environment

Job summary

A leading entertainment destination in Dubai is seeking a Supervisor for Entry Operations at Real Madrid World. In this role, you will oversee ticketing processes, manage turnstile operations, and provide exceptional guest service. The ideal candidate has at least 3 years of supervisory experience in hospitality or entertainment, strong leadership skills, and a focus on guest satisfaction. Join us to be part of an innovative team shaping the future of entertainment.

Qualifications

• Minimum 3 years of supervisory experience in hospitality or entertainment.
• Strong leadership abilities and interpersonal skills.
• Excellent guest service skills with a proactive approach.

Responsibilities

• Supervise Entry Operations Team Leaders and Attendants.
• Oversee ticketing processes and ensure guest satisfaction.
• Manage turnstile operations for accurate guest entry.

Skills

Leadership

Customer service

Organizational skills

Communication skills

Tools

Ticketing systems

Point-of-sale systems

Job description

A leading entertainment destination in Dubai is seeking a Supervisor for Entry Operations at Real Madrid World. In this role, you will oversee ticketing processes, manage turnstile operations, and provide exceptional guest service. The ideal candidate has at least 3 years of supervisory experience in hospitality or entertainment, strong leadership skills, and a focus on guest satisfaction. Join us to be part of an innovative team shaping the future of entertainment.