Retail Store Supervisor / Manager - Emirati Talent

UnionCoop; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

UnionCoop in Dubai is seeking a Store Manager to oversee daily retail operations and supervise staff to ensure a pleasant customer experience.

You will develop showroom operations to boost sales, profitability, and customer satisfaction, while maintaining inventory and store appearance for optimal performance.

Qualifications

• Bachelor's degree in Business Administration or equivalent required.
• 3-5 years of management or supervisory experience in retail.
• Knowledge of manpower planning, merchandising and display.
• Excellent leadership, teamwork, communication, analytical and technical writing skills.

Responsibilities

• Oversees daily operations of a retail store and supervises subordinate staff to ensure pleasant customer experience.
• Develops and manages showroom operations to increase sales, profitability, market share and customer satisfaction.
• Maintains inventory, optimizes store appearance and ensures efficient sales floor operations.
• Controls expenses and achieves branch targets while minimizing costs.

Skills

Bachelor's degree in Business Admin.

Retail management experience

Merchandising and display

Leadership and teamwork

Analytical and technical writing

Education

Bachelor's degree in Business Administration

Job description

• Oversees the daily operations of a retail store and is responsible for overseeing the daily work of sub ordinate employees ensuring that customer have a pleasant shopping experience
• Responsible for developing and managing a showroom operation that increases sales, profitability, market share, and customer satisfaction by directing, coordinating and monitoring all sales and branch operations.
• Ensure optimal sale through maintaining appropriate inventory, maximizing store appearance, efficiency of sales floor operations and providing an exceptional customer service by maintaining a positive and productive environment in the branch.
• Responsible for achieving overall branch target by minimizing branch expenses, directing and controlling overall branch activities.

Core Responsibilitie s:

• Achieve financial, sales, and budget targets by controlling expenditures, analyzing variance and reducing the expense utilities budget and thus by initiates corrective actions.
• Establish Objectives and Plans for continual improvement of the branch performance
• Control the Inventory, movement of stock, Spoilage, Damaged items, Return and Dead stock.
• Ensure branch preventive maintenance is scheduled and performed periodically
• Liaise with HR, IT, Trading, Administration, and other departments to ensure availability of resources.
• Manage store inventory effectively and must have good analytical skills in inventory turnover for the goods available at the back store to ensure that merchandise are quickly converted into sales and to minimize stock variation.
• Handle customer complaints for the branch and the related remedial and corrective actions.
• Evaluate Staff performance and ensure learning and growth in all levels are provided and monitored based on Job Performance.

Preferred skills and qualificat ions:

• Bachelor's degree or equivalent in Business Administration
• 3-5 years' of management or supervisory experience in retail
• Knowledge of Manpower Planning, Merchandizing and Display
• Excellent Leadership, Team work, communication, Analytical, and Technical writing Skills.