Retail Operations & Facilities Coordinator

Al Tayer Group; Dubai; On-site; AED 100,000 - 145,000; Full time

Job summary

Al Tayer Group in Dubai is seeking a Customer Service Coordinator for Harvey Nichols (MOE) on a 1-year fixed-term contract. The role involves coordinating with existing retail stores to ensure asset management, operations, and administration compliance.

The candidate should have 3–4 years of relevant experience and graduate in any discipline. The position requires strong communication, organizational, and interpersonal skills, and is based in Dubai with on-site responsibilities across stores and

Qualifications

• Graduate in any discipline.
• 3–4 years of experience in a relevant field.
• Exposure to retail operational practices.
• Excellent communication, organizational and interpersonal skills.

Responsibilities

• Coordinate with in-store facilities management and the corporate team.
• Monitor facilities management logs and ensure timely resolution.
• Review utilities invoices and maintain cost and consumption records.
• Schedule review meetings with store teams for Repair & Maintenance feedback.
• Ensure Police permits are in place for each store.
• Oversee store LPOs and payments; source cost-effective fixture quotations.
• Review warehouse storage space and fixture write-offs.
• Meet deadlines and maintain a task list.
• Coordinate marketing events and set up requirements.
• Monitor store marketing activity and circulate ROI reports.
• Conduct store audits and feedback to the store team.
• Assist with store stock count using stock count software.
• Handle store IT log requests and POS hardware requirements.

Skills

Communication

Organizational skills

Interpersonal skills

Accounting basics

Retail operations

Education

Graduate in any discipline

Tools

Stock count software

Job description

Al Tayer Group in Dubai is seeking a Customer Service Coordinator for Harvey Nichols (MOE) on a 1-year fixed-term contract. The role involves coordinating with existing retail stores to ensure asset management, operations, and administration compliance.

The candidate should have 3–4 years of relevant experience and graduate in any discipline. The position requires strong communication, organizational, and interpersonal skills, and is based in Dubai with on-site responsibilities across stores and