Retail Manager - Middle East

DAMIANI Group; Dubai; On-site; USD 80,000 - 120,000; Full time

Job summary

A luxury jewelry brand is seeking a Retail Manager for the Middle East. The successful candidate will oversee retail operations, develop strategies for growth, and drive business development. They will have a strong background in luxury retail management, proven leadership skills, and fluency in English. Knowledge of the Middle Eastern market is essential. This role is vital for expanding the Company's presence in this key region.

Qualifications

• Minimum 7–10 years in retail management, preferably in luxury.
• Strong knowledge of the Middle Eastern market.
• Fluent in English; Arabic or Italian is a plus.

Responsibilities

• Lead and manage retail operations in the Middle East.
• Develop and execute regional retail strategies.
• Drive store performance by analyzing KPIs.
• Supervise and support boutique managers and sales teams.
• Monitor market trends and competitor activities.

Skills

Retail management

Leadership

Analytical skills

Customer satisfaction

Job description

Founded in 1924 in Valenza, Italy, Damiani Group is a world-renowned leader in the creation and production of high-end jewelry and luxury watches. With a legacy built on craftsmanship, innovation, and timeless elegance, Damiani has become a symbol of Italian excellence, with over a century of experience in the luxury sector.

The Group includes prestigious brands such as Damiani, Salvini, Rocca, Venini, and Bliss, each contributing to the Group’s strong reputation for quality, artistry, and style. The Group operates through an international network of boutiques and partners, with a growing presence in global luxury markets.

Role Overview

As Retail Manager – Middle East, you will be responsible for overseeing and driving the retail operations and business development across the Middle Eastern region – a key strategic area of growth and expansion for Damiani Group. Reporting directly to the International Retail Director, your mission will be to strengthen brand presence, ensure operational excellence, and achieve ambitious sales targets through effective leadership and business acumen.

Key Responsibilities

• Lead and manage Damiani retail operations in the Middle East, ensuring alignment with the Group's standards and values.
• Develop and execute regional retail strategies aimed at growth, profitability, and customer satisfaction.
• Drive store performance by analyzing KPIs, implementing action plans, and continuously optimizing operational processes.
• Supervise and support boutique managers and sales teams, fostering a high-performance culture through training and coaching.
• Work closely with the marketing and visual merchandising teams to ensure brand consistency and an elevated client experience.
• Monitor market trends, competitor activities, and customer insights to identify new opportunities for expansion.
• Contribute to the opening of new stores in the region, including site selection, staffing, and launch coordination.
• Manage budgets and P&L responsibilities for the region.
• Act as a brand ambassador, representing the values and prestige of Damiani in all business relationships.
  
  

Requirements

• Proven experience (minimum 7–10 years) in retail management within the luxury sector, preferably jewelry or high-end fashion.
• Strong knowledge of the Middle Eastern market, with existing networks and insights into customer behaviors and preferences.
• Excellent leadership, interpersonal, and communication skills.
• Analytical and results-oriented mindset with a strategic vision.
• Fluent in English; Arabic and/or Italian is a plus.
• Willingness to travel within the region and occasionally to the Group’s international headquarters.