Restaurant Team Lead — Guest Service & Operations

Sheraton Hotels & Resorts; Dubai; On-site; AED 78,000 - 123,000; Full time

Job summary

Sheraton Hotels & Resorts in Dubai seeks a non-management, full-time team member to oversee staff and ensure exceptional guest service. Responsibilities include supervising grooming and attire, opening/closing duties, stock management, and coordinating with management on hiring, training, and scheduling.

The role requires a high school diploma or equivalent, plus at least 2 years of related work experience and 1 year of supervisory experience.

Qualifications

• High school diploma or G.E.D. equivalent.
• At least 2 years of related work experience.
• At least 1 year of supervisory experience.
• License or Certification: None

Responsibilities

• Ensure staff is working together as a team to provide optimum service.
• Inspect grooming and attire of staff and rectify deficiencies.
• Perform opening and closing duties including setup, cleaning, and stocking.
• Assist management in hiring, training, scheduling, evaluating, and coaching employees.

Skills

Customer service

Team coordination

Guest relations

Education

High school diploma or G.E.D.

Tools

None

Job description

Sheraton Hotels & Resorts in Dubai seeks a non-management, full-time team member to oversee staff and ensure exceptional guest service. Responsibilities include supervising grooming and attire, opening/closing duties, stock management, and coordinating with management on hiring, training, and scheduling.

The role requires a high school diploma or equivalent, plus at least 2 years of related work experience and 1 year of supervisory experience.