Guest Reservations Specialist: Elevate Dining & Service

Sheraton Hotels & Resorts; Dubai; On-site; AED 33,000 - 45,000; Full time

Job summary

Sheraton Hotels & Resorts in Dubai seeks a non-management, full-time team member to assist guest services and maintain cleanliness across shifts. You will interact with guests, relay information to other departments, and support daily hotel operations with a focus on guest satisfaction.

The role requires a High school diploma or GED and at least 1 year of related experience; no supervisory duties are expected. Join a global brand focused on hospitality excellence.

Qualifications

• Education: High school diploma or GED.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Assist other departments when needed to ensure optimum service to guests.
• Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
• Read and visually verify information in a variety of formats (e.g., small print).
• Enter and locate work-related information using computers and/or point of sale systems.
• Engage guests in conversation regarding their stay, property services, and area attractions/offerings.

Education

High school diploma or GED

Job description

Sheraton Hotels & Resorts in Dubai seeks a non-management, full-time team member to assist guest services and maintain cleanliness across shifts. You will interact with guests, relay information to other departments, and support daily hotel operations with a focus on guest satisfaction.

The role requires a High school diploma or GED and at least 1 year of related experience; no supervisory duties are expected. Join a global brand focused on hospitality excellence.