Restaurant Manager: Lead Service & Team Excellence

Grosvenor House Dubai and Le Royal Meridien Beach Resort & Spa; Dubai; On-site; AED 167,000 - 301,000; Full time

Job summary

Grosvenor House Dubai and Le Royal Meridien Beach Resort & Spa in Dubai are seeking a hands-on Guest Services Supervisor to ensure team collaboration, outstanding guest service, and adherence to brand standards. You will supervise staff, assist in hiring, training, scheduling, and coaching, and manage opening/closing duties, inventories, and safety compliance.

Responsibilities include maintaining grooming and uniform standards, responding to guest needs with professionalism, and fostering

Qualifications

• High school diploma or G.E.D. equivalent.
• At least 2 years of related work experience.
• At least 1 year of supervisory experience.

Responsibilities

• Ensure staff works as a team to provide optimum service and meet guest needs.
• Inspect grooming and attire, rectify deficiencies, and maintain professional appearance.
• Complete opening/closing duties, set up supplies, and manage inventories and maintenance requests.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating staff; serve as role model for FAIR/OPEN DOOR policy.
• Follow safety policies, protect assets, and ensure confidentiality.

Education

High school diploma or G.E.D. equivalent

Job description

Grosvenor House Dubai and Le Royal Meridien Beach Resort & Spa in Dubai are seeking a hands-on Guest Services Supervisor to ensure team collaboration, outstanding guest service, and adherence to brand standards. You will supervise staff, assist in hiring, training, scheduling, and coaching, and manage opening/closing duties, inventories, and safety compliance.

Responsibilities include maintaining grooming and uniform standards, responding to guest needs with professionalism, and fostering