Restaurant Operations Lead: Guest Experience & Team Growth

White Hospitality Group

Abu Dhabi

On-site

AED 120,000 - 180,000

Full time

2 days ago

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Job summary

White Hospitality Group in Abu Dhabi is seeking an experienced restaurant manager to oversee day-to-day operations and ensure a memorable guest experience. You will lead the restaurant team, coordinate with kitchen and support functions, and maintain high service standards in a premium setting.

The role requires strong leadership, excellent communication, and a track record in fast-paced, quality-focused dining environments.

Qualifications

Proven experience as a restaurant manager in the hospitality industry.
Strong leadership and team-management skills.
Excellent communication and interpersonal skills.
Strong knowledge of restaurant operations and service standards.
Experience in fine dining or premium restaurants is preferred.
Ability to handle a fast-paced working environment.
Strong guest-handling and problem-solving skills.

Responsibilities

Manage daily restaurant operations and ensure smooth service.
Lead, supervise, and motivate the restaurant team.
Maintain high standards of guest service and hospitality.
Handle guest feedback, requests, and operational concerns professionally.
Monitor staff performance, attendance, grooming, and discipline.
Coordinate with the kitchen, HR, finance, and management teams.
Ensure compliance with company policies, food safety, hygiene, and service standards.
Monitor restaurant sales, costs, inventory, and operational performance.
Conduct staff training and support continuous improvement.
Ensure the restaurant maintains a professional and welcoming atmosphere.