Restaurant Manager - Enigma Restaurant & Q’s Bar

PALAZZO VERSACE DUBAI; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

PALAZZO VERSACE DUBAI seeks an experienced Restaurant Manager to oversee daily restaurant and bar operations, lead a diverse team, and deliver exceptional service. The role requires strong leadership, hospitality passion, and the ability to manage front-of-house and bar functions efficiently.

You will monitor standards, schedules, budgeting, and vendor relations, while enhancing guest experiences and maintaining profitability through cost controls and effective promotions.

Qualifications

• 3+ years in restaurant or bar management.
• Strong leadership, organizational and communication skills.
• Knowledge of food & beverage operations, POS and inventory management.
• Familiarity with licensing laws and health and safety regulations.
• Ability to work flexible hours, including late nights and weekends.

Responsibilities

• Oversee the day-to-day operations of the restaurant and bar.
• Recruit, train, and supervise front-of-house and bar staff.
• Ensure an excellent guest experience through attentive service and a welcoming environment.
• Manage inventory levels of food, beverages, and supplies; control costs.
• Monitor daily revenue and expenses; assist budgeting and forecasting.
• Collaborate with marketing to develop promotions and events.
• Coordinate with resident entertainers and ensure licensing compliance.

Skills

Leadership

Organizational skills

Communication

POS systems

Inventory management

Health & safety regulations

Food & beverage operations

Flexible hours

Education

Certification in Hospitality Management

Tools

POS systems

Job description

We are seeking an experienced and dynamic Restaurant Manager to oversee daily operations, lead a team, and ensure the delivery of exceptional food and beverage service. The ideal candidate is passionate about hospitality, has strong leadership skills, and is capable of managing both the front-of-house and bar operations efficiently.

Key Responsibilities

• Operational Management:
  • Oversee the day-to-day operations of the restaurant and bar.
  • Ensure compliance with health, safety, and hygiene regulations.
  • Maintain high standards of food, beverage, and service quality.
• Staff Management:
  • Recruit, train, and supervise front-of-house and bar staff.
  • Create staff schedules and manage labor costs.
  • Conduct performance reviews and promote team morale.
• Customer Service:
  • Ensure an excellent guest experience through attentive service and a welcoming environment.
  • Handle customer complaints and resolve issues promptly and professionally.
• Inventory & Cost Control:
  • Manage inventory levels of food, beverages, and supplies.
  • Control costs and minimize waste to meet profitability targets.
  • Coordinate with suppliers and negotiate pricing when needed.
• Financial & Administrative Duties:
  • Monitor daily revenue and expenses.
  • Prepare sales and performance reports.
  • Assist in budgeting, forecasting, and meeting financial goals.
• Entertainment & Ambience Oversight:
  • Possess a good understanding of music trends, popular international artists and different entertainment genres suitable for diverse guest demographics.
  • Work closely with resident live performers to schedule acts that align with the venue’s brand and target audience.
  • Monitor and evaluate guest feedback related to entertainment and adjust programming accordingly.
  • Ensure all entertainment activities comply with licensing and local authority regulations.
• Marketing & Promotion:
  • Collaborate with marketing to develop promotions and events.
  • Monitor online reviews and social media presence.

Experience

• Proven experience as a restaurant or bar manager (3+ years preferred).
• Strong leadership, organizational, and communication skills.
• Knowledge of food and beverage operations, POS systems, and inventory management.
• Familiarity with licensing laws, health and safety regulations.
• Ability to work flexible hours, including late nights and weekends.

Preferred Qualifications

• Certification in Hospitality Management or related field.
• WSET Beverage Service Certification.
• Experience with event planning or private dining services.