Restaurant Manager - Enigma Restaurant & Q’s Bar

palazzoversacedubai; Dubai; On-site; AED 180,000 - 320,000; Full time

Job summary

Palazzo Versace Dubai is seeking an experienced Restaurant Manager to oversee daily operations, lead a diverse team, and ensure exceptional food and beverage service. The role requires passion for hospitality, strong leadership, and the ability to manage front-of-house and bar operations efficiently.

The ideal candidate will have 3+ years of proven management experience, excellent leadership and communication skills, and a solid understanding of POS systems, inventory, and licensing laws.

Qualifications

• Proven experience as restaurant or bar manager (3+ years preferred).
• Strong leadership, organizational, and communication skills.
• Knowledge of food and beverage operations, POS systems, and inventory management.
• Familiarity with licensing laws, health and safety regulations.
• Ability to work flexible hours, including late nights and weekends.

Responsibilities

• Oversee day-to-day restaurant and bar operations.
• Recruit, train, and supervise front-of-house and bar staff.
• Maintain high standards of food, beverage and service quality.
• Monitor revenue and expenses; assist budgeting and forecasting.
• Coordinate with suppliers and negotiate pricing.
• Ensure compliance with health, safety, and hygiene regulations.
• Plan promotions, events, and entertainment aligned with brand.
• Handle guest complaints and ensure guest satisfaction.

Skills

Leadership

Staff management

Customer service

Budgeting

Forecasting

Communication

Inventory management

Health & safety

Education

Certification in Hospitality Management

WSET Beverage Service Certification

Tools

POS systems

Job description

We are seeking an experienced and dynamic Restaurant Manager to oversee daily operations, lead a team, and ensure the delivery of exceptional food and beverage service. The ideal candidate is passionate about hospitality, has strong leadership skills, and is capable of managing both the front-of-house and bar operations efficiently.

Key Responsibilities:

• Operational Management:

  • Oversee the day-to-day operations of the restaurant and bar.
  • Ensure compliance with health, safety, and hygiene regulations.
  • Maintain high standards of food, beverage, and service quality.

• Staff Management:

  • Recruit, train, and supervise front-of-house and bar staff.
  • Create staff schedules and manage labor costs.
  • Conduct performance reviews and promote team morale.

• Customer Service:

  • Ensure an excellent guest experience through attentive service and a welcoming environment.
  • Handle customer complaints and resolve issues promptly and professionally.

• Inventory & Cost Control:

  • Manage inventory levels of food, beverages, and supplies.
  • Control costs and minimize waste to meet profitability targets.
  • Coordinate with suppliers and negotiate pricing when needed.

• Financial & Administrative Duties:

  • Monitor daily revenue and expenses.
  • Prepare sales and performance reports.
  • Assist in budgeting, forecasting, and meeting financial goals.

• Entertainment & Ambience Oversight:

  • Possess a good understanding of music trends, popular international artists and different entertainment genres suitable for diverse guest demographics.
  • Work closely with resident live performers to schedule acts that align with the venue’s brand and target audience.
  • Monitor and evaluate guest feedback related to entertainment and adjust programming accordingly.
  • Ensure all entertainment activities comply with licensing and local authority regulations.

• Marketing & Promotion:

  • Collaborate with marketing to develop promotions and events.
  • Monitor online reviews and social media presence.

• Experience:

  • Proven experience as a restaurant or bar manager (3+ years preferred).
  • Strong leadership, organizational, and communication skills.
  • Knowledge of food and beverage operations, POS systems, and inventory management.
  • Familiarity with licensing laws, health and safety regulations.
  • Ability to work flexible hours, including late nights and weekends.

• Preferred Qualifications:

o Certification in Hospitality Management or related field.

o WSET Beverage Service Certification.

o Experience with event planning or private dining services.