Restaurant and Beverages Manager

edari; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

edari in Dubai seeks a Manager - F&B / Retail concessionaire to oversee end-to-end performance of concessionaires, ensuring contractual, operational, revenue and customer service targets are achieved while driving business growth.

The role is a 14-month contract with renewal potential. The candidate should have 3-5 years of managerial experience in a commercial, hospitality or F&B environment and a strong grasp of contract management and KPI-driven performance.

Qualifications

• 3-5 years' managerial experience in commercial, hospitality, retail, Mall or F&B environment.
• Strong understanding of commercial contracts and concession management.
• Experience monitoring sales, revenue and financial performance.

Responsibilities

• Manage end-to-end contractual performance of F&B concessionaires and ensure standards are met.
• Act as the main day-to-day contact for F&B operators and ensure smooth operations.
• Monitor weekly/monthly sales and financial performance; identify revenue risks and take corrective action.
• Drive business growth and opportunities by coordinating with concessionaires and internal teams.
• Lead development of annual concession plans and tactical business plans for F&B operators.
• Coordinate design and delivery of new and existing concession areas; oversee health, safety and compliance.
• Manage contract expiries, debt issues, and promotional activity in collaboration with relevant teams.

Skills

Concession management

Stakeholder management

Negotiation

KPI analysis

Financial performance monitoring

Job description

We are looking to hire a Manager - F&B / Retail concessionairewho will be responsible for managing the end-to-end performance of F&B concessionaires, ensuring contractual, operational, revenue and customer service targets are achieved while driving business growth, monitoring financial performance and maintaining strong relationships with operators and internal stakeholders.for our client based Dubai- which is one of the largest companies in the region.

This position is a contract role with an initial duration of 14 Months and is renewable.

We are looking for a candidate who will be able to work in United Arab Emirates.

Key responsibilities:

• Manage the end-to-end contractual performance of F&B concessionaires, ensuring agreed obligations and standards are achieved
• Act as the main day-to-day point of contact for F&B operators, ensuring smooth and continuous operations
• Ensure concessionaires achieve agreed operational, revenue and customer service KPIs
• Monitor weekly and monthly sales and financial performance, identifying revenue risks and implementing corrective actions
• Drive business growth and revenue opportunities by working closely with concessionaires and internal stakeholders
• Identify opportunities beyond existing contractual obligations to improve commercial performance and operator results
• Develop and support annual concession plans and tactical business plans for new and existing F&B operators
• Coordinate the development and preparation of new and existing F&B concession areas, ensuring successful delivery
• Lead health, safety and operational inspections, ensuring required standards are maintained and action plans completed
• Manage contract expiries, debt issues, new commercial spaces and new F&B concepts, while coordinating promotional activity with relevant teams
• 3-5 years' relevant managerial experience in a commercial, hospitality, retail, Mall or F&B environment
• Strong understanding of commercial contracts and concession management
• Strong understanding in business improvements and processes.
• Experience monitoring sales, revenue and financial performance
• Ability to analyse KPIs and commercial data and identify improvement opportunities
• Strong stakeholder management, negotiation and influencing skills
• Good understanding of commercial best practices and business growth
• Experience managing operational standards, compliance and performance issues

Availability:Preference will be given to candidates available immediately or a maximum 30 days after accepting the offer.