Residential Operations Lead — Campus Life & Facilities

American University of Ras Al Khaimah; Ras Al Khaimah; On-site; AED 180,000 - 300,000; Full time

Job summary

The American University of Ras Al Khaimah (AURAK) invites applications for the role of Assistant Manager for Residential Operations. This position oversees the strategic and operational management of student housing, ensuring safe, inclusive, and well-maintained living environments to support student wellbeing and community development.

You will lead residential staff, manage asset planning, and coordinate preventative maintenance with Facilities Management.

Qualifications

• Academic Essential: minimum of a bachelor’s degree in law, Facilities Management, and/or Operations Management.
• Desirable: Master’s degree in Law and/or Facilities Management, or equivalent combination of work and professional experiences in residential life.
• Essential: Experience in leading facilities and/or operations management.
• Desirable: Membership in professional Facilities Management organizations (IFMA, MEFMA).
• Essential: 3–5 years of facilities management experience including support to residential facilities.
• Desirable: 3–5 years of administrative experience in a university environment including residence life/housing operations.

Responsibilities

• Oversee strategic and operational management of residential facilities.
• Lead residential staff and asset planning.
• Coordinate maintenance planning, facilities operations and vendor relations.
• Develop budgets and ensure compliance with health, safety, and regulatory standards.
• Collaborate across departments to enhance service delivery and student wellbeing.

Skills

Tech platforms

Diversity & inclusion

Leadership & mentoring

Communication skills

Budget management

Education

Bachelor's degree in Facilities Management

Bachelor's degree in Operations Management

Bachelor's degree in Law

Job description

The American University of Ras Al Khaimah (AURAK) invites applications for the role of Assistant Manager for Residential Operations. This position oversees the strategic and operational management of student housing, ensuring safe, inclusive, and well-maintained living environments to support student wellbeing and community development.

You will lead residential staff, manage asset planning, and coordinate preventative maintenance with Facilities Management.