Resident Resources Associate – Onboarding & Deployment

Help AG; Dubai; Hybrid; AED 60,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Career progression

Annual flight tickets

Flexible/Hybrid working environment

Open door policy

Job summary

Help AG in Dubai is seeking an Associate - Resident Resources to support deployment and management of contractual IT security resources across customer environments. You will oversee end-to-end resourcing lifecycle from requirement gathering to onboarding, contracts and offboarding.

This role covers CV screening, interviews, visa processing, security clearances, travel arrangements, and records maintenance, with hybrid work and growth opportunities within a leading cybersecurity partner.

Qualifications

• Degree in HR/BA/IS/CE or relevant industry experience
• Customer and team-focused attitude
• Strong interpersonal skills with collaboration capability
• Knowledge of UAE Labour Laws, MOHRE and CICPA requirements
• Proficient with Office 365, ITSM and HRMS systems
• PMI Project Management Framework knowledge is a plus

Responsibilities

• Manage end-to-end resident resource lifecycle: sourcing, onboarding, timesheets, offboarding
• Advertise vacancies on career portals and LinkedIn/Naukri
• Coordinate with agencies for sourcing and shortlisting
• Screen CVs, coordinate interviews, and liaise with customers
• Support onboarding: security clearances, visa processing, relocation
• Coordinate travel, accommodation, IT asset allocation, deployment
• Handle customer onboarding requirements, including SAP Ariba/Fieldglass
• Maintain accurate employee records: personal, contractual, compensation, performance
• Administer contracts, SOWs, and Change Requests
• Track and collect timesheets for deployed resources
• Provide day-to-day operational support and resource coordination

Skills

Customer and Team-focused attitude

Active listener

Stakeholder & communication management

People-management

Excellent communication/presentation

Flexible work approach

Excellent organizational skills

Influence & manage expectations

Education

Degree in HR/BA/IS/CE

Tools

Office 365

ITSM

HRMS systems

Job description

Help AG in Dubai is seeking an Associate - Resident Resources to support deployment and management of contractual IT security resources across customer environments. You will oversee end-to-end resourcing lifecycle from requirement gathering to onboarding, contracts and offboarding.

This role covers CV screening, interviews, visa processing, security clearances, travel arrangements, and records maintenance, with hybrid work and growth opportunities within a leading cybersecurity partner.