Resident Experience Coordinator

A Group; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

A reputable company in the UAE is looking for a friendly Community Assistant to enhance resident experiences in Dubai. This role involves assisting residents with inquiries, supporting events, and maintaining communication between management and the community. Strong customer service skills and previous experience in similar environments are preferred. The successful candidate will also coordinate with maintenance and management teams to ensure smooth operations.

Qualifications

• Previous experience in customer service, property management, or hospitality is an advantage.
• Strong communication skills in English; Arabic is a plus.

Responsibilities

• Assist residents/tenants with inquiries, requests, and service coordination.
• Support community events, activities, and engagement initiatives.
• Maintain records of resident interactions and service requests.
• Coordinate with maintenance, security, and management teams.

Skills

Customer service and relationship management

Communication and interpersonal skills

Job description

A reputable company in the UAE is looking for a friendly Community Assistant to enhance resident experiences in Dubai. This role involves assisting residents with inquiries, supporting events, and maintaining communication between management and the community. Strong customer service skills and previous experience in similar environments are preferred. The successful candidate will also coordinate with maintenance and management teams to ensure smooth operations.