Reseller Operations Lead — Fintech Scale & Onboarding

Optimal Innovation; Abu Dhabi; On-site; AED 80,000 - 120,000; Full time

Job summary

A fintech company is looking for a team leader for reseller operations in Abu Dhabi. This role involves overseeing the onboarding and support operations for resellers, ensuring they are well-equipped and effectively trained. The ideal candidate will manage a high-performance team and coordinate closely with various departments to enhance business processes. Strong leadership, operational mindset, and a minimum of 5 years in fintech or high-risk industries are essential. The position also requires excellent communication skills and occasional travel for business events.

Qualifications

• Minimum 5 years of experience in fintech, iGaming, payments, or other high-risk industries.
• Proven experience managing teams and coordinating across multiple departments.
• Strong English communication skills—both written and verbal.

Responsibilities

• Lead and manage the reseller operations team.
• Oversee daily operations including onboarding and issue resolution.
• Act as the primary escalation point for reseller-related concerns.

Skills

Team management

Stakeholder management

Problem-solving

Operational oversight

Education

Bachelor’s degree in business, finance, technology, or a related field

Job description

A fintech company is looking for a team leader for reseller operations in Abu Dhabi. This role involves overseeing the onboarding and support operations for resellers, ensuring they are well-equipped and effectively trained. The ideal candidate will manage a high-performance team and coordinate closely with various departments to enhance business processes. Strong leadership, operational mindset, and a minimum of 5 years in fintech or high-risk industries are essential. The position also requires excellent communication skills and occasional travel for business events.