Operations Team Lead: Onboarding & Payments

Careers at UAE; Dubai; On-site; AED 167,400 - 223,200; Full time

Benefits offered by this job

Competitive salary

Annual performance bonus

Generous time off

Comprehensive health & pension benefits

Workation opportunity

Volunteer days

Job summary

Careers at UAE is seeking an Operations – Team Lead to manage customer support and onboarding teams in Dubai. You will ensure compliance with local regulations and oversee payments operations. The ideal candidate has 5–8 years of experience in financial services and a proven track record in leadership.

The company offers competitive salary, generous time off, and comprehensive health benefits. Join us to be part of a rapidly expanding team!

Qualifications

• 5–8 years of experience in financial services operations.
• Strong track record in team leadership.
• In-depth understanding of client onboarding and payments.

Responsibilities

• Supervise MENA customer support and onboarding teams.
• Oversee daily payments operations to ensure compliance.
• Track customer satisfaction metrics and implement improvements.

Skills

Team leadership

Client onboarding

Payments operations

Customer support

Analytical mindset

Job description

Careers at UAE is seeking an Operations – Team Lead to manage customer support and onboarding teams in Dubai. You will ensure compliance with local regulations and oversee payments operations. The ideal candidate has 5–8 years of experience in financial services and a proven track record in leadership.

The company offers competitive salary, generous time off, and comprehensive health benefits. Join us to be part of a rapidly expanding team!