Remote Arabic Sales Support Specialist

Marcopolo Holidays; Sharjah; Remote; AED 60,000 - 90,000; Full time

Job summary

Marcopolo Holidays in the UAE is seeking a Sales Support Agent to work remotely as an Arabic-speaking professional. You will communicate with clients in a courteous, professional manner and manage multiple inquiries across time zones to ensure seamless service delivery.

Requirements include a bachelor’s degree, comfort with CRM and virtual engagement tools, and strong communication, multitasking, and cultural sensitivity.

Qualifications

• Bachelor’s degree or higher.
• Comfort with CRM software and virtual client engagement tools.
• Strong attention to detail and multitasking ability.
• Excellent communication, interpersonal, and listening skills.
• Flexibility to accommodate client schedules and time zone differences.
• Sales and service orientation with a commitment to learning, innovation, and adapting to new technologies.
• Problem-solving skills and resourcefulness in handling unexpected challenges.
• Cultural sensitivity and a respect for diverse backgrounds and preferences.
• Resilience and professionalism under pressure.
• A team player with a collaborative mindset.

Responsibilities

• Communicate with clients in a professional and courteous manner.
• Handle multiple client inquiries simultaneously while maintaining accuracy and attention to detail.
• Collaborate with colleagues to ensure seamless service delivery.
• Contribute positively to a team-oriented environment by supporting colleagues and working collaboratively to achieve shared goals.

Skills

Excellent communication

Multitasking

Interpersonal skills

Cultural sensitivity

Team player

Problem solving

Education

Bachelor’s degree or higher

Tools

CRM software

Virtual client engagement tools

Job description

Marcopolo Holidays in the UAE is seeking a Sales Support Agent to work remotely as an Arabic-speaking professional. You will communicate with clients in a courteous, professional manner and manage multiple inquiries across time zones to ensure seamless service delivery.

Requirements include a bachelor’s degree, comfort with CRM and virtual engagement tools, and strong communication, multitasking, and cultural sensitivity.