Relationship Officer - Retail Banking

Confidential Company; Dubai; On-site; AED 78,000 - 134,000; Full time

Benefits offered by this job

Incentives

Fast-track hiring

Career growth

Job summary

Confidential Company in Dubai is hiring for a field-based Sales role focused on Credit Cards and Personal Loans. You will prospect, pitch, and close through direct engagement with customers at field sites and corporate channels.

Expect a fixed monthly salary with high-earning incentives, a fast-track interview process, and clear path to senior roles. Immediate onboarding for candidates available forVisit/Cancelled/15–30 days notice is preferred.

Qualifications

• Experience in UAE Retail Banking (credit cards or personal loans) is required.
• Outbound field sales and kiosks or corporate visits are a plus.
• Solid understanding of UAE banking eligibility criteria and documentation requirements.
• Excellent verbal English, negotiation skills, and customer persuasion abilities.

Responsibilities

• Sell Credit Cards and Personal Loans via field sourcing and open-market channels.
• Maintain a robust sales pipeline through regular follow-ups and activations.
• Guide applicants through eligibility and documentation to secure approvals.
• Collect KYC and ensure compliance with regulations and risk parameters.

Skills

English

Negotiation

Persuasion

Outbound sales

Job description

• Product Sales & Sourcing: Actively pitch and sell Credit Cards and Personal Loans to prospective customers via field sourcing, corporate tie-ups, and open-market channels.

• Target Achievement: Consistently achieve individual monthly volume and revenue targets assigned by management.

• Lead Generation & Pipeline: Prospect, build, and maintain a robust sales pipeline through regular follow-ups, cold calls, and on-ground activations.

• Customer Relationship Management: Guide applicants through eligibility criteria, product features, and required documentation to ensure smooth loan and card approvals.

• Compliance & KYC: Collect completed application packs while strictly adhering to Central Bank of the UAE regulatory policies, anti-mis-selling standards, and internal risk parameters.

Desired Candidate Profile

• Experience: Minimum 1–2 years of direct sales experience in UAE Retail Banking (specifically Credit Cards or Personal Loans).

• Market Exposure: Proven experience in outbound field sales, corporate client visits, or kiosk setups in Dubai/Abu Dhabi.

• Product Knowledge: Solid understanding of UAE banking eligibility criteria, salary multipliers, and documentation requirements.

• Skills: Excellent verbal English communication, strong negotiation skills, and high customer persuasion ability.

• Availability: Candidates on Visit Visa, Cancelled Visa, or serving a short notice period (15–30 days) are strongly preferred for immediate onboarding.

Compensation & Benefits

• Fixed monthly salary + high-earning performance incentive structure

• Fast-track interview and offer issuance process

• Career growth path into Senior Relationship Officer and Team Leader roles