Credit Card Sales Officer - Banking

Sharaf DG; Dubai; On-site; AED 44,640 - 78,120; Full time

Job summary

Sharaf DG is seeking a Credit Card Sales Officer in Dubai to promote banking products and achieve sales targets. The role involves generating leads through various sales activities and maintaining customer relationships for future opportunities.

The ideal candidate will have 1-3 years of experience in banking sales and strong communication skills. Candidates should hold a Bachelor's Degree in a relevant field and have good knowledge of credit card features and banking processes.

This is a full-time position with a salary ranging from 4000 to 7000 AED based on experience.

Qualifications

• 1-3 years of experience in banking sales or financial services, preferably with credit card sales.
• UAE banking experience preferred.
• Practical experience selling banking products to individual customers.

Responsibilities

• Promote and sell banking products like credit cards to eligible customers.
• Achieve monthly sales targets and application quality standards.
• Generate new leads through field visits and referrals.

Skills

Credit card sales

Banking sales

Financial services sales

Direct sales

Field sales

Customer acquisition

Lead generation

Referral sales

KYC compliance

Negotiation skills

Education

Bachelor's Degree in Business, Finance, Marketing, or related field

Tools

MS Office

CRM usage

Job description

Credit Card Sales Officer – Banking

Location: Dubai, United Arab Emirates

Industry: Banking

Function: Sales Representative

Experience: 1-3 years in banking sales, financial services, credit cards, or direct sales

Job Type: Full-time

Salary: 4000-7000 (estimated)

Job Overview

Credit Card Sales Officer in Dubai, a target‑focused role that sells credit cards, generates qualified leads, explains product terms, and supports accurate application submission.

Key Responsibilities

• Promote and sell banking products such as credit cards to eligible customers through direct and field‑based sales activity.
• Achieve monthly sales targets, business goals, application quality standards, and customer acquisition objectives.
• Generate new leads through field visits, referrals, customer conversations, outdoor sales campaigns, and direct engagement.
• Explain credit card features, eligibility requirements, benefits, charges, terms, and documentation needs in a simple and transparent manner.
• Assist customers with application forms, required documents, submission steps, and KYC compliance requirements.
• Review customer documents carefully to ensure they meet bank verification standards before application submission.
• Follow up with customers on application status, pending details, approval updates, and any additional documentation needed.
• Build and maintain customer relationships to support repeat business, referrals, and future banking product opportunities.
• Maintain daily sales reports, customer records, activity updates, lead status, and pipeline progress.
• Coordinate with internal teams for smooth application processing, document review, onboarding, and customer support.
• Ensure all sales activities follow banking policies, regulatory expectations, confidentiality rules, and data protection standards.
• Participate in sales campaigns, promotional drives, field activations, and outdoor marketing activities.
• Stay updated on credit card offers, banking product changes, eligibility updates, competitor activity, and market trends.
• Handle customer queries, objections, and service concerns with patience, accuracy, and professionalism.
• Work consistently toward both sales volume and quality targets to support sustainable business growth.
• Maintain proper follow‑up discipline to improve lead conversion, reduce delays, and support customer satisfaction.
• Represent the company and banking partner with a professional attitude and ethical sales approach.

Ideal Profile

• 1-3 years of experience in banking sales, financial services, credit card sales, direct sales, or field sales.
• UAE banking experience is preferred.
• Bachelor's Degree in Business, Finance, Marketing, or a related field is preferred.
• Practical experience selling banking products or financial products to individual customers.
• Good understanding of credit card features, eligibility rules, application requirements, and basic banking procedures.
• Knowledge of KYC documentation, customer verification, banking compliance, and confidentiality standards.
• Strong communication and interpersonal skills with the ability to build customer confidence quickly.
• Good negotiation and convincing ability with a professional approach to handling objections.
• Ability to generate leads, manage follow‑ups, maintain a pipeline, and convert prospects into completed applications.
• Comfortable working in a target‑based environment with monthly sales goals and deadline‑driven activity.
• Basic knowledge of MS Office, customer records, daily reporting, and CRM usage.
• Fluent in English; additional languages such as Arabic, Hindi, Urdu, or Malayalam will be an advantage.
• Organized, disciplined, customer‑focused, and motivated to grow in banking sales.

Skills Set

• Credit card sales
• Banking sales
• Financial services sales
• Direct sales
• Field sales
• Customer acquisition
• Lead generation
• Referral sales
• Product explanation
• Customer engagement
• Eligibility assessment
• Sales target achievement
• Application support
• KYC compliance
• Document verification
• Banking documentation
• Customer follow‑up
• Pipeline management
• Customer relationship management
• Objection handling
• Negotiation skills
• Sales reporting
• CRM usage
• MS Office
• Banking compliance
• Data confidentiality
• Outdoor marketing
• Promotional campaign support
• Time management
• English communication