Relationship Officer - Flexible & Remote Banking Role

Abu Dhabi Commercial Bank; Dubai; Hybride; AED 167 000 - 279 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Life & personal accident insurance

Paid leave + air travel

Staff discounts

Education assistance

Résumé du poste

Abu Dhabi Commercial Bank in Dubai is seeking a Relationship Officer for uBank (UAE Nationals Only). You will engage customers, handle transactions and promote banking solutions to boost satisfaction and growth. Candidates should have at least 3 years in banking or customer service and a Bachelor’s degree in Business or Finance.

Shifts run 9:45 AM - 4:00 PM and 3:45 PM - 10:00 PM, with 7-day operation. ADCB offers a competitive salary range and comprehensive benefits, plus flexible working

Qualifications

• At least 3 years of experience in banking or customer service.
• Bachelor’s degree in Business, Finance, or related field.
• Willing to work across mall/shift branches with two shifts.
• UAE National (UAE Nationals Only).

Responsabilités

• Support uBank services by managing customer interactions and promoting banking solutions.
• Execute banking transactions and respond to inquiries to ensure service quality.
• Identify new sales leads and cross-sell to grow wallet share.
• Adhere to policies and regulatory requirements to ensure risk mitigation.
• Resolve customer issues or escalate to relevant teams.
• Maintain records and prepare reports on interactions and transactions.
• Follow policies and procedures to maintain service standards.
• Manage self in line with Bank people management policies.
• Demonstrate ADCB Service Standards in all interactions.

Connaissances

Customer service

Banking experience

Sales & cross-selling

Communication

Formation

Bachelor’s degree in Business/Finance

Outils

CRM software

Description du poste

Abu Dhabi Commercial Bank in Dubai is seeking a Relationship Officer for uBank (UAE Nationals Only). You will engage customers, handle transactions and promote banking solutions to boost satisfaction and growth. Candidates should have at least 3 years in banking or customer service and a Bachelor’s degree in Business or Finance.

Shifts run 9:45 AM - 4:00 PM and 3:45 PM - 10:00 PM, with 7-day operation. ADCB offers a competitive salary range and comprehensive benefits, plus flexible working