Relationship Officer Business Account Acquisition

Rakbank; Dubai; On-site; AED 140,000 - 220,000; Full time

Job summary

Rakbank in Dubai seeks a dedicated professional to facilitate end-to-end onboarding for Business Banking clients while ensuring compliance with regulatory requirements and internal policies.

The role involves reviewing documentation, conducting due diligence, coordinating with stakeholders, and delivering a seamless onboarding experience for clients in a fast-paced banking environment.

Responsibilities

• Process business account opening applications accurately and within agreed turnaround times.
• Review account opening forms and supporting documents to ensure completeness and compliance.
• Verify trade licenses, constitutional documents, shareholder information, and authorized signatory details.
• Ensure all customer onboarding requirements are fulfilled prior to account activation.
• Liaise with Relationship Managers, Sales Teams, and clients to obtain missing documentation or clarifications.
• Perform Know Your Customer (KYC), Customer Due Diligence (CDD), and Enhanced Due Diligence (EDD) checks where applicable.
• Ensure adherence to AML, Sanctions Screening, FATCA, CRS, and regulatory requirements.
• Escalate high-risk cases and exceptional approvals to relevant compliance and risk teams.
• Maintain accurate customer records and ensure periodic updates as required.

Job description

Job Description:

To facilitate the end-to-end account opening process for Business Banking customers while ensuring compliance with regulatory requirements, internal policies, and service level agreements. The role is responsible for reviewing account opening documentation, conducting due diligence, coordinating with stakeholders, and ensuring a seamless onboarding experience for clients.

Key Responsibilities

Customer Onboarding & Account Opening

• Process business account opening applications accurately and within agreed turnaround times.
• Review account opening forms and supporting documents to ensure completeness and compliance.
• Verify trade licenses, constitutional documents, shareholder information, and authorized signatory details.
• Ensure all customer onboarding requirements are fulfilled prior to account activation.
• Liaise with Relationship Managers, Sales Teams, and clients to obtain missing documentation or clarifications.

Compliance & Due Diligence

• Perform Know Your Customer (KYC), Customer Due Diligence (CDD), and Enhanced Due Diligence (EDD) checks where applicable.
• Ensure adherence to AML (Anti-Money Laundering), Sanctions Screening, FATCA, CRS, and regulatory requirements.
• Escalate high-risk cases and exceptional approvals to relevant compliance and risk teams.
• Maintain accurate customer records and ensure periodic updates as required.

Requirements: