Relationship Officer

GEIB LOYALTY CARDS SERVICES LLC; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

GEIB Loyalty Cards Services LLC in Dubai recruits a Relationship Officer to build and maintain client relationships, identify customer needs, and promote credit cards and personal loans. The role emphasizes advising clients on suitable financial solutions, recording activities, and ensuring excellent service.

The position is on-site, full-time, with a focus on meeting sales targets and delivering tailored financial products to clients in a fast-paced environment.

Qualifications

• Strong customer relationship and interpersonal skills.
• Sales skills with ability to achieve targets, especially for credit cards and personal loans.
• Analytical and problem-solving abilities to tailor financial solutions.
• Excellent communication and negotiation skills, both written and spoken.

Responsibilities

• Establish and maintain strong relationships with clients in Dubai.
• Identify customer needs and promote the company’s financial products.
• Maintain accurate client records and ensure high levels of customer satisfaction.

Skills

Relationship skills

Sales targets

Communication

Education

Bachelor's degree in Finance or related

Job description

Company Description

GEIB Loyalty Cards Services LLC is a trusted channel partner of financial institutions in the UAE, specializing in providing diverse financial solutions. The company offers a range of services, including Personal Loans, Credit Cards, and Liabilities. With a strong presence in the region, GEIB Loyalty Cards Services is committed to delivering value-driven and tailored financial products to meet customer needs. The organization operates in a fast-paced and customer-centric environment, driven by a focus on exceptional financial services.

Role Description

This is an on-site, full-time role located in Dubai for a Relationship Officer. In this role, the Relationship Officer will establish and maintain strong relationships with clients, identify customer needs, and promote the company's financial products, including credit cards and personal loans. Additional responsibilities include advising clients on suitable financial solutions, maintaining accurate records, and ensuring excellent customer satisfaction. Regular engagement with clients to understand their financial goals and offering tailored products is a key aspect of this role.

Qualifications

Strong customer relationship and interpersonal skills to build and maintain client relationships effectively. Sales skills and the ability to achieve targets, particularly in promoting credit cards, personal loans, and other financial products. Analytical and problem-solving skills to identify customer needs and provide appropriate financial solutions. Good communication and negotiation skills, both verbal and written, to engage with clients and financial institutions professionally. Prior experience in financial services or sales, particularly in credit and loan services, is a plus. Self-motivated with the ability to work independently and as part of a team. Bachelor's degree in Finance, Business Administration, or a related field is preferred but not mandatory. Knowledge of the UAE financial sector or market trends is an advantage.