Relationship Officer

Markai; Abu Dhabi; On-site; AED 120,000 - 180,000; Full time

Job summary

Markai is seeking an experienced banking sales professional to actively promote credit cards, personal loans, and other consumer finance products to new and existing customers in Abu Dhabi. You will generate leads, explain product features, and drive KPIs through a strong sales pipeline while maintaining superior customer relationships.

You will coordinate with internal teams for timely processing and ensure regulatory compliance, contributing feedback for product enhancements based on client

Qualifications

• 1-3 years of experience in banking sales.
• Strong understanding of financial products, lending processes, and regulatory guidelines.
• Excellent communication, negotiation, and interpersonal skills.
• Goal-oriented and self-motivated with a passion for sales.
• Ability to work independently and under pressure in a target-driven environment.

Responsibilities

• Actively sell credit cards, personal loans and other consumer finance products to new and existing customers.
• Generate leads through cold calling, field visits, referrals and networking.
• Explain product features, benefits, eligibility criteria and documentation requirements to potential customers.
• Achieve or exceed monthly sales targets and KPIs as defined by management.
• Maintain a strong pipeline of prospects and ensure timely follow-ups.
• Build and maintain long-term customer relationships by providing exceptional service and support.
• Ensure compliance with bank policies, regulatory requirements and ethical standards during the entire sales process.
• Assist with application processing and coordinate with internal departments for timely disbursal or card issuance.
• Provide feedback to the product team and suggest improvements based on customer interactions and market trends.

Skills

Sales

Cold calling

Negotiation

Interpersonal skills

Regulatory knowledge

Job description

Actively sell strong credit cards strong strong personal loans strong and other consumer finance products to new and existing customers Generate leads through cold calling field visits referrals and networking Explain product features benefits eligibility criteria and documentation requirements to potential customers Achieve or exceed monthly sales targets and KPIs as defined by management Maintain a strong pipeline of prospects and ensure timely follow-ups Build and maintain long-term customer relationships by providing exceptional service and support Ensure compliance with bank policies regulatory requirements and ethical standards during the entire sales process Assist with application processing and coordinate with internal departments for timely disbursal or card issuance Provide feedback to the product team and suggest improvements based on customer interactions and market trends.

1-3 years of experience in banking sales, preferably in credit cards and loans.Strong understanding of financial products, lending processes, and regulatory guidelines.Excellent communication, negotiation, and interpersonal skills.Goal-oriented and self-motivated with a passion for sales.Ability to work independently and under pressure in a target-driven environment.

• KPI,sNumber of cards/loans sold per month
• Conversion rate from leads to sales
• Customer satisfaction and retention
• Compliance with documentation and regulatory norms